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  • Ozzy101696
    1 posts

    Re: [Reported Issue Megathread List | Please check here for your issue! [UPDATED 28/04]](/topic/81608/reported-issue-megathread-list-please-check-here-for-your-issue-updated-28-04)So, ever since the last update (1.2.1) everytime I play the game, my adrenaline bar is partially hidden under my rations count and my arrow count is hidden behind my left trigger hot keys on xbox series x. Requesting a fix

  • Ubi-Borealis
    Ubisoft Support Staff 2812 posts
    Best Answer

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a fix for the overlapping icons in the HUD in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET.
     
    If you are still encountering issues with the HUD following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • That the issue continues to persists in-game following this update.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.
     
    Thank you! 😊

    Official Response
  • stroodle_910
    22 posts

    When on river raids, my stamina bar sometimes locks into place on the HUD where it is for the boat. That means it is beloa my abilities and is partially obscured by my ration count. When I end the River Raid, it stays there. Saving and restarting fixes it. I still thought you’d want to know. I’ve tried to attach a picture, but either the file size is too big (come on a photo from my iPhone is too large?) or the “dimensions” are too large… I tried for about 3 minutes shifting the dimensions and it didn’t work. So… be satisfied with my description please.

  • Garbo3
    648 posts

    @stroodle_910 Open the picture on your phone and make screenshot it won't be that heavy. Thats what I do.
    There's more people suffering this issue since last update.
    Hope they fix it next update.

  • ImaginaryRuins
    397 posts

    (I haven't touched River Raid since I fully upgraded my boat and bought everything, so I was not even aware of this issue)

    It seems the HUD does have some issues since update 1.2.1 - sometimes the arrow count black diamond icon overlaps the ability wheel at the bottom left of the screen (just like that river raid stamina bar issue). Restarting the game fixes itself - thankfully, so it is not game-breaking at least.

    This again shows the problem that Ubisoft really needs to write their code better because it is not good for updates to keep introducing new technical issues.

  • Garbo3
    648 posts

    I am having issues with the runes equipped on my weapons not showing up since update.

  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Hello @stroodle_910,

    Thank you for bringing this to our attention!

    I haven't personally seen this issue previously. As you mentioned that you were unable to upload your picture directly from your iPhone, can I kindly ask you to upload it to any streaming service of your choice and provide us with a link here? It will help us to investigate this issue further for you 🙂

    Many thanks and if you have any additional questions, please let us know.

    Official Response
  • Garbo3
    648 posts

    @ubi-mark I found this issue yesterday,couldn't share pic as my Internet was down.
    You can see the stamina bar is misplaced plus the runes I got equipped in my weapons dont show up. I got that one that increases critical damage when close to full health and more critical chance the lighter you are and I am a light weight,am using transmorg but am really light. This issue with the runes I have already reported and provide video and picture.

    I was in Glowestercire. Not river raid.
    undefined

  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Thank you for the update, @garbo3!

    I just checked on my PS5 and tried to reproduce this issue, but with no success, I'm afraid. It actually looks like a data corruption issue, to be entirely honest with you (but I might be wrong!).

    Have you tried reinstalling your game in order to check if the issue is still present after that, by any chance?

    Official Response
  • Garbo3
    648 posts

    @ubi-mark No I haven't, is ok it doesn't bother me . But seen a video of Jorraptor youtuber yesterday and he's got same thing with the stamina bar. Am on PS4. But doesn't bother me, is just a visual thing that doesn't affect the gameplay so am ok with that. BTW yesterday I didn't encounter this issue. Seems to be random .
    Big thanks 😊

  • ubi-smash
    Ubisoft Support Staff 501 posts

    Hello @crazybone992, happy to hear that the overlapping hud has been resolved for you. As for the mouse movement issues and the Echo from Eivor, would you be willing to share a video clip showing this behavior for both problems you are still facing?

    Official Response
  • Crazybone992
    35 posts

    @ubi-smash The mouse movement problem appears to have been fixed by itself too. But the raven echo sound is still there.

    I also have some other bugs after the patch too, such as Eivor flying hundreds of meters into the air and dying, or Eivor teleporting randomly around. I've already contacted support about those but I had to do it on Twitter as the support website is broken for me.

  • Ubi-Keo
    Ubisoft Support Staff 1060 posts

    @ozzy101696 @Caraamon Apologies for the late response.

    I can confirm that we have received reports from other players and this is being investigated.

    Please keep checking here, the known issues list and the news and announcements page for updates.

    @Crazybone992 I'm pleased to hear that your mouse movement issue is also resolved and thank you for reporting those other issues that you mentioned. I hope that you are now able to access the support website again, if you still experience issues please contact support via Twitter or Facebook and they will look into it.

    Official Response
  • Lakittyomnom
    9 posts

    Hey since the Wrath of the Druid patch I have had an annoying bug on my interface.. Arrow count and Bow skills gets put on top of each others making it near impossible to on the fly keep an count of your arrows in combat

    undefined.

  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Hello @lakittyomnom,

    Sorry to hear that you are experiencing this visual issue.

    Can you please verify your game files to check if the issue persists after that?

    Many thanks and if you have any additional questions, please let us know.

    Official Response
  • Lakittyomnom
    9 posts

    @ubi-mark Thanks for the reply. I am running the file verification right now and I shall post an update as soon as it's done and I have tried to see if the problem presists.

  • Lakittyomnom
    9 posts

    Follow-up. Verifying game files seem to have worked
    undefined

  • SteamCoding
    4 posts

    HUD is clipping when out of arrows.undefined

  • UbiKobold
    Ubisoft Support Staff 538 posts

    Hi there and thank you both for your patience. Thanks ImaginaryRuins for providing this workaround of quitting and then restarting your game. If that doesn't work, I suggest restarting the console itself. However, if the Ability Wheel continues to block the ammo icon, please provide an image from your gameplay that shows this. Also, AD01910, what platform are you playing on?

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2812 posts
    This post is deleted!
    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2812 posts

    Hello there,

    I apologise for the double post. I've now merged together several threads about this issue together into a single thread. This will help us to keep all information and updates from an investigation in one place. I apologise if any ongoing discussions have been disrupted by this, and for any confusion caused.

    The development team has been investigating this issue further, and intends to release a fix in a future update. Once we have a confirmed ETA for this update, it will be shared in the News & Announcements forum.

    In the meantime, players have found that reloading a save, restarting the game and verifying game files helps to resolve this issue. I've encountered this HUD issue during my own playthrough, and I've found that fast travelling or reloading a save often forces the HUD to correct itself. I'd recommend trying these workarounds if you encounter the issue in your own game.

    Thanks! 😊

    Official Response

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