DLC crashes often and very annoying, not skipable, long start sequence3 Likes/4 Replies/54 ViewsOriginal poster FrankenHerold 1 posts
I thought, that with patch 1.2.1, the crashes in ACV are history. But with the new DLC, they are back. I play on a rather fast PC with a NVIDIA GeForce RTX 2060. After a while playing, the game freezes and after 2 or 3 seconds, I'm back to windows (is it the feature "fast exit"?).
With this circumstances Ubisoft should think about the following: If we (Ubisoft) are not able, to deliver a rather bug free game, we should at least make the long loading sequence (on my machine 2,5 minutes!) skipable for the user. With each crash I get more and more angry about that!
Ubisoft Support Staff Ubi-Borealis 5705 posts
Hello there @FrankenHerold! Welcome to the forums
I'm sorry to hear you're encountering frequent crashes in-game. If you haven't already, I would recommend trying these PC troubleshooting steps. In particular, please ensure that you disable background applications, as these can conflict with the game files.
If the issue persists, I recommend opening a support ticket so our team can take a closer look at your system files. You can open up a support ticket via the Ubisoft Support website or by starting a live chat.
When opening a ticket, please include copies of your MSinfo and DxDiag, as well as all the troubleshooting steps you have tried so far. This will help our team to investigate what could be causing the crashes further.
@D4rKy26 - I've reached out to you in this thread, so please check it out when you're able to.