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Every time I play , I normally just turn everything to the very lowest settings so that the game can run at its best and it starts of good and within like 20 - 40 minutes it just starts lagging massively, from game play to cut scenes and the only way to kind of fix the issue is if I restart the game but it happens again after 20 - 40 minutes of game play. Hoping someone could help me out thank you!
Ubisoft Support Staff Ubi-Borealis 2111 posts
Hello there @lMakavelix! Welcome to the forums
In future, please refrain from bumping threads, as this goes against our forum rules. A member of the player support team will reach out as soon as they're able to. If you'd like to have a live chat with an member of the support team, I recommend checking out this support article for more assistance.
If you haven't already, I recommend trying these basic performance troubleshooting steps, as this helps to tackle common causes of low FPS and freezing in-game. In particular, please ensure that your system meets the minimum requirements, and that you disable any background applications. Background applications can conflict with game files, which can cause performance issues like the ones you're encountering.
If the issue persists after trying all of these steps, please don't hesitate to reach out to us with an update.
Sorry about the double post Ive been looking for a way to fix this issue for some time and all I read is people having the same issue so its very scary, it seems like theres no fix for it? And I've tried everything you mentioned and its still the same and also I do meet minimum requirements as well.
TyranusVader 81 posts
@lmakavelix This issue is affecting a lot of players, including me since launch. I already opened a support ticket. Ubisoft is definitely aware of this problem. I hope a hotfix is released shortly.
I believe it has something to do with the in-game overlay however. Try disabling it in the Connect settings and see what happens.
Ubisoft Support Staff Ubi-Mercury 41 posts
@lmakavelix Thanks for giving those troubleshooting steps a try, and I'm sorry to hear this FPS issue has persisted. To help take a closer look over this FPS issue with you, could you please create a support ticket here and attach your MSinfo and Dxdiag files?