0 Likes/4 Replies/17 Views
Ubisoft Support Staff Ubi-Keo 2468 posts
@tiddlebutt I understand that you are experiencing two different issues here, one with the ranged poison strike and another with the medallions for Hytham.
Could you please provide a video for each of the issues. For the ranged poison strike can you go to your abilities screen to show if you have level 1 or 2 and then provide an example of the issue.
For the issue with the medallions can you go to your order of the ancients screen to show how many you have killed, then go into your inventory bag to show how many medallions you currently have. After that can you go to Hytham and try to give him the medallions. Could you also go to your quest log screen to show your current quests.
Original poster Tiddlebutt 3 posts
I have the medallions there is no problem with that. It is with the ability itself. At level 1 it is supposed to spread to other enemies on a kill and it isn't.
Ubisoft Support Staff Ubi-Mark. 1750 posts
Thank you for the update.
Can you please perform all the troubleshooting steps listed in this article? Secondly, can you please reinstall your game? These steps will help you to eliminate any potential software conflicts, such as, corrupted data that can lead to these issues.
If you're still experiencing them after performing all of the steps from above, can you please provide us with previously requested videos, so we can investigate them further for you?
Many thanks and if you have any additional questions, please let us know.