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  • dvlpr91
    Original poster 9 posts

    @ubi-keo


    Your company's customer service center is very unfriendly, so I gave up reporting the bug.

    And I said it clearly.

    It doesn't matter where it is, it doesn't need a specific motion, it doesn't matter if it's an item or rune.

    It's just that he attacks without holding a shield in his left hand.
    (Left-handed and right-handed weapon replacement and no process are required.)

    This was confirmed to be reproduced in the Xbox and PC environments.

  • dvlpr91
    Original poster 9 posts

    @ubi-keo


    It's still happening even after the latest update.

  • dvlpr91
    Original poster 9 posts

    @ubi-keo


    Isn't this game developed using language packs? Do they write all the resources (code) for this game by country?

    I'm a developer, and I can't understand the problem that your staff can't reproduce this bug.

    This bug is already widely used in Korea.

  • SkywardSoul
    72 posts

    @ubi-keo Hi, I am not the original poster, but I have this bug as well and I didn't want to start a whole new thread. The bug is caused by having the "Intense Rage" skill, and then doing the special attack with your off-hand weapon if you are dual wielding or the special attack of a two-handed weapon. By special attack, I mean the one that Eivor does if you hold the parry button. It works with every special attack except the shields as they just block when you do the special attack. The bug originated when the skill was released, which was the April update, 1.2.1. It is still in the game as of the previous patch, 1.2.2.

  • dvlpr91
    Original poster 9 posts

    Even if you don't have a two-handed weapon.

    It is reproduced even without any weapons equipped.

  • Ubi-Keo
    Ubisoft Support Staff 1198 posts

    @dvlpr91 I'm sorry you are unhappy with our Customer Support. When we are reporting an issue we need to gather as much information as possible so that the development team can try to reproduce the issue. You originally posted a video and just said attack. I can see in the video what happens, however I required some further information from you. Another player has also reported the issue on this thread and I have reported it to the Assassin's Creed Valhalla team to investigate.

    @SkywardSoul Thanks for the information, as I mentioned above I have forwarded this onto the Assassin's Creed Valhalla team to investigate.

    Official Response
  • dvlpr91
    Original poster 9 posts

    @ubi-keo

    Before writing this article, I contacted the customer center first, and I described everything I knew about the conditions.

    I don't get paid by Ubisoft.

    I hope they work harder.

  • Ubi-Keo
    Ubisoft Support Staff 1198 posts

    @dvlpr91 I checked your account and can see the support ticket you submitted. I can see that it was escalated to the Assassin's Creed Valhalla team, however they asked for more information but you did not respond and the ticket was closed.

    As I previously mentioned when reporting an issue we require as much information as possible so that the development team can try to reproduce the issue then work on a fix.

    We appreciate you reporting this issue to us, thanks.

    Official Response
  • dvlpr91
    Original poster 9 posts

    @Ubi-Keo

    #zI랄ㅎr네

    Thanks

  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Hello @dvlpr91,

    No worries. You can always reopen your ticket and attach the previously requested information, so our team can investigate it further for you.

    If you have any other questions, please let us know.

    Official Response

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