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  • zardozpt
    Original poster 8 posts

    I only got the season pass recently after playing many hours on the standard edition...can I still play the Legend of Beowulf? I've seen the guides online but I can't access the letter from Sunniva

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  • OrcBeard92
    153 posts

    @zardozpt Not sure how far you are into the game but the quest normally pops into your letterbox after arriving to England, unlocking the settlement, and Eivor's bedroom.

    You may have to experiment a little, for example try leaving the settlement via fast travel or something, and then go back to the settlement. It might cause the letter to appear in your postbox in the bedroom.

    The quest isn't tied to any main story arcs and is standalone. So I don't think it would be affected by how much time you have put into the game.

  • zardozpt
    Original poster 8 posts

    @orcbeard92 thanks for your answer. I already tried a few times but that letter never shows up in the postbox. I will keep on trying. Thanks!

  • OrcBeard92
    153 posts

    @zardozpt If nothing works, try opening a ticket on the Ubisoft support page, they may be able to help you get access to the quest.

    Hopefully it's not something you have to wait for your next playthrough to enjoy.

  • Ubi-Keo
    Ubisoft Support Staff 1878 posts

    @zardozpt I'm sorry to hear that you are unable to access the 'Legend of Beowulf' quest. I can confirm that this issue has been reported and the development team are currently investigating.

    Could you please provide a video. In the video can you go to Eivor's room and open the letter box to show that the letter is not available. Can you then go to your quest log screen to show any active quests that you may have. Finally can you go to your completed quests screen and slowly scroll down to the bottom of list to show that you have not yet completed the quest.

    Official Response
  • zardozpt
    Original poster 8 posts

    @ubi-keo thank you for your response. I'll post here a link for the video, please message me if you can't watch it:
    https://drive.google.com/file/d/1LOrJu7WsIFo0IgAbC4qeOtcZFkEA4htO/view

  • Ubi-Borealis
    Ubisoft Support Staff 3931 posts

    Thanks for sending us a video, @zardozpt. I've included this in your report to the development team. They're currently investigating this issue further. If we require any additional information from you, we will reach out to you within this thread.

    In the meantime, I would recommend keeping an eye out for any updates within the News & Announcements forum.

    Thanks 😊

    Official Response
  • TheKuzooGuy420
    3 posts

    @ubi-borealis Has there been an update on this because I also cannot access the quest or find it. I got to the Animus store and it says I own it but still can't find it anywhere

  • jakl201
    26 posts

    All I know is that if you have it all installed correctly, it is an Ubisoft Connect issue. Try going offfline then online, or restarting the game, and that should let it pop back up. Same issue with the Berserker questline.

  • jakl201
    26 posts

    Another thing I found that worked (It literally just happened) was to load in, see if the quest is there or not, then go to main menu and select Ubisoft Connect. For some reason mine had challenges I'd already completed, I clicked on them and cleared them out, went back into main game, bam, it showed up again.

  • Ubi-Borealis
    Ubisoft Support Staff 3931 posts

    Hello there @TheKuzooGuy420!

    I'm sorry to hear that you've been unable to access your "The Legend of Beowulf" quests. @jakl201 shares some great workarounds. If you haven't already, please could you give these steps a try? We've had several players report that this allowed them to access their additional content quests again successfully:

    • Can you please let us know if you have the Ubisoft Connect overlay enabled or disabled? If you have disabled it, please can you try enabling it again? Once it's been enabled, please access the overlay in-game via the main game menu to see if this triggers the quests to reappear in-game for you.
    • If you play in online mode, please can you switch to offline mode to see if this triggers the quests to appear in-game for you.


    If you're still unable to start the quests after trying these steps, please don't hesitate to share an update within this thread so we can investigate further.

    Thanks! 😊

    Official Response
  • TheKuzooGuy420
    3 posts

    @ubi-borealis I should've said I have it on Xbox so I have no overlay for connect. I have the add in installed on my system but yet it still doesn't show up in the game itself

  • Ubi-Borealis
    Ubisoft Support Staff 3931 posts

    Thanks for clarifying that you're unable to disable to Ubisoft Connect overlay on your platform, @TheKuzooGuy420. You should still be able to access the Ubisoft Connect overlay on Xbox. You can do this by going to your main in-game menu and then selecting "Ubisoft Connect." Could you please try opening up the Ubisoft Connect overlay to see if this causes the quests to trigger?

    Can you also try playing in offline mode to see if this will trigger the quests for you? You should be able to do this by disconnecting from the internet on Xbox.

    Thanks! 😊

    Official Response
  • TheKuzooGuy420
    3 posts

    @ubi-borealis it still won't pop up for me after doing those things

  • Ubi-TheBerry
    Ubisoft Support Staff 628 posts

    Hey @thekuzooguy420 ,

    Thank you for giving the workaround a try, sorry to hear it hasn't worked for you!

    This issue is still being looked into by the team, if you could please ensure you have a recent save uploaded to the Cloud so we can pass it onto the team?

    Thank you!

    Official Response

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