Welcome to discussions

Quick Suggestions

  • Maddness4405
    1 posts

    I'm at the quest puppets and prisoners and it's not allowing me to knock out the guy I need to kidnap. I tried to knock him out in different ways and it refuses to let me. I've gone back to previous save games to replay until I'm up to that quest again and it's still refuses to let me knock them out and when I take him to where I need to take it says I need to be anonymous. What can i do to fix this. I have uninstalled and reinstall the game with no internet connection and that still doesn't work.

  • scrumpz
    1 posts

    I am also stuck with this mission. I hit Tedmund originally, was able to tie him up and kidnap him okay, but when placed on the ground by the stone circle as instructed nothing happens so the story cannot progress. Have tried hitting him again, returned to the camp and killed every guard and also wearing/removing a disguise. Help please, how to progress if it doesn't let me untie him?

    I did originally ride a horse to the stone circle which may have triggered the bug?

  • sio8610
    3 posts

    I'm also stucked here a long time. PS4
    I couldn't found him anywhere. I just heard his voice when I arrived in the village the first time.
    I tried reinstall, reloard, anything I can do. but no works.

  • Bandycoot55
    2 posts

    Got to the point of capturing Tedmund. He was standing outside the building, not with guards, so I gave him a knockout arrow, tied him up and carried him to the designated spot. Put him down then nothing happened. No dialogue, nothing. Any suggestions?

  • JennyK51919
    2 posts

    So I have a bit of a different problem it’s not letting me kidnap Tedmund at all it just has the little quest marker and it won’t let me go any further. I play on ps4 though so don’t know if that’s part of the problem

  • JennyK51919
    2 posts

    I can not kidnap Tedmund. It just has then little quest symbol next to him.

  • Sam_Boo26
    160 posts

    @jennyk51919 When you're not able to interact with a NPC, try to shoot an arrow at them. It worked for me a few times 😛

  • Shin-Rob
    2 posts

    Looks like people were having this problem 5 months ago and it's still not fixed. Currently having this same issue.

  • Ubi-Mark.
    Ubisoft Support Staff 1541 posts

    Hello @Shin-Rob,

    Sorry to hear that you are experiencing an issue with ''Puppets and Prisoners''. I can see that the previously reported instance has been resolved. Can I kindly ask you to provide us with a short video of this occurring with a short description, so we can investigate it further for you?

    Many thanks and if you have any additional questions, please let us know.

    Official Response
  • Draeka33
    2 posts

    The glitch has not been entirely fixed to this day.

  • Nethermore_swe
    2 posts

    Bugged for me too as of now 16th of April. Put him down, no cutscene happens.

    No video needed i presume since I'm on the spot working in multiple walk-throughs videos on this quest.

  • Nethermore_swe
    2 posts

    Some developer info though. I read/saw on some guides hes supposed to run away. When it bugged out for me he was standing in the corner of a house with some pathing and collosion errors I preume, cos he ran on the spot turning sideways now and then but never left the spot.
    I re-did the quest and this time he stood in the doorway. That in itself is a pathing/collision course spot as well but I never mounted up this time but carried him on foot all the way.

    Dont know if it helps, but there is definetly some pathing issues with this npc and collision objects.

  • ghostsinsheets
    1 posts

    it’s now april 16, 2021 and this stupid mission is still a glitch-fest. first, upon finding him, he just stood there and i had no prompts to tie him up. i punched him and got the prompt. threw him on the back of a horse, got to the location and first, it told me i had to be anonymous a few times. had my cape on, so i stood in a bush for a second. then it said target had to be on the ground, but even after i plopped him, nothing happened. moved him all around. same objective to “carry tedmund”, so i reloaded to an earlier save, came back and i was on the hill and he was back in the camp tied up in the house. ran him to the location on foot and faced the same issue where putting him down did nothing. what the heck do i do? i tried punching him again, it’s not even registering. this is frustrating.

  • UbiKobold
    Ubisoft Support Staff 673 posts

    Hello and thank you all for your patience and updates on this matter. While this should have been previously resolved, I am sorry that some of you are still unable to complete this Quest. I would like to collect a little more information for you as we update the Game team. My apologies if any of the questions below are repetitive to information that you have already provided.

    • What platform are you playing on?
    • Are you able to carry Tedmund to the target location? If not, have you tried hitting him, which should make the Quest proceed.
    • Have you tried changing your Exploration Difficulty to Adventurer and then starting the Quest again?
    • Have you tried fast travelling to and from the location? How about a previous save?
    • Can you send your most recent manual save to the cloud?


    Once I have this information I will continue to forward details up to the Game team. Thank you for your assistance and continued patience!

    Official Response
  • but_skeptic
    3 posts
    Hello and thank you all for your patience and updates on this matter. While this should have been previously resolved, I am sorry that some of you are still unable to complete this Quest. I would like to collect a little more information for you as we update the Game team. My apologies if any of the questions below are repetitive to information that you have already provided.

    • What platform are you playing on? -> ps4
    • Are you able to carry Tedmund to the target location? If not, have you tried hitting him, which should make the Quest proceed. -> I' didn't see him at all
    • Have you tried changing your Exploration Difficulty to Adventurer and then starting the Quest again? -> yes. but didn't work
    • Have you tried fast travelling to and from the location? How about a previous save? -> yes. but didn't work
    • Can you send your most recent manual save to the cloud? -> yes. but didn't work

    Once I have this information I will continue to forward details up to the Game team. Thank you for your assistance and continued patience!


  • UbiKobold
    Ubisoft Support Staff 673 posts

    @but_skeptic Thank you for providing these answers! I noticed that you mentioned that you did not see Edmund? Could you try completing our guide here? This includes restoring your licenses. However, if you are still unable to find Edmund afterwards please let me know the following:

    • Do you see a marker on your map for Edmund?
    • Have you tried following a walkthrough online to go to the relative location he should be? Then use Odin's Sight to try and locate him.


    Official Response
  • sio8610
    3 posts

    @ubikobold
    I saw him just once at the first time of the quest.
    I tried everything including your guide but nothing is worked. the quest marker is missed and the description said just "deal with new ealdorman"...

  • Ubi-Mark.
    Ubisoft Support Staff 1541 posts

    Hello @sio8610,

    Thank you for the update. In this case, can I kindly ask you to submit your save files to our team, so we can pass them along to the developers?

    Many thanks and apologies for any inconvenience caused by this. If you have any additional questions, please let us know.

    Official Response
  • but_skeptic
    3 posts

    @ubi-mark I already have a ticket from your technical support team. I had passed save data and screenshot..
    I hope I could come back the game very soon.

  • Brotherhood396
    1 posts

    Hi i am a bit confused why you haven’t fixed this glitch yet I looked to help me fix this glitch some one posted about it 2 months ago and it still hasn’t been fixed I put Tedmund down nothing happens I am still confused on how you create games but never fix the problems if anyone knows how to fix the glitch then pls help me

Suggested Topics

Community Details

149
Online
220.1k
Users
37.2k
Topics
184.4k
Posts