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  • yunjisu
    Original poster 1 posts
    I bought Assassin's Creed: Valhalla,

    but it's not showing up in the Uplay library even after waiting over two hours.

    In the purchase list on the official Ubisoft website,

    the purchase details are displayed and it is confirmed that the money has been withdrawn from the card.

    But i can't find any traces in the purchased list or library on Uplay.

    Did I buy something other than a game?

    I have clearly confirmed that it is the Gold Edition, and we are continuing to check it now.


    Help. I really want to go to Valhalla,

    Ubisoft took my money and an axe and plunged me into the eternal hell of Helheim. 😞

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • ubi-smash
    Ubisoft Support Staff 360 posts

    Hi @yunjisu, my apologies for the difficulties with accessing Vallhalla at this time. Our team is aware of some Delays in Digital Purchases on the Ubisoft Store. If you are still missing Assassin's Creed Valhalla in your game library with 24 hours of the initial purchase, please let us know. We thank you for bearing with us in the meantime.

    Official Response

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