UNSOLVED Online Service Error [0x70000041] - Xbox Series X2 Likes/26 Replies/3604 ViewsUbisoft Support Staff Ubi-Milky 1359 posts
Hello @noddy666 thank you for letting us know you are having issues trying to purchase something from our Odyssey store. Whilst the cause of this issue may be related, could you please post in our Odyssey forum for further assistance, here, to keep the two games separated >
For any players on XBSX who encounter this, please let us know the following >
- Did you try the troubleshooting for XBSX here > https://www.ubisoft.com/help?article=000081017
- Have you been using quick resume with the game?
- Do you have a recent cloud save file, we can access?
ScwB00 1 posts
I am also having this issue on XSX whenever I try to interact with Sargon for shopping with the special ore. I’ve resolved other connectivity issues with port forwarding, etc., and am able to access the store, story portals, etc. I use an Ethernet connection. The game is version 1.5.5. No idea what else to try.
Ubisoft Support Staff Ubi-Nacho 1003 posts
@scwb00 Hello there.
Sorry to hear you've been having this issue. As posted above, could you confirm if you have been using quick resume?
In future, would you be able to post any issues related to AC Odyssey in our dedicated forum here.
hotfeetinmotion 22 posts
same error. troubleshooting guides didn't help.
console: xbox series s
Luke_A_H 3 posts
I'm having an identical issue on Series S right now. Done all the troubleshooting and restarted to make sure it's not Quick Resume.
Ubisoft Support Staff Ubi-Viral 1383 posts
@luke_a_h Hey! We have responded to your thread here - https://discussions.ubisoft.com/topic/127268/online-service-error-series-s?lang=en-GB