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  • handelarango
    5 posts

    Platform - Xbox 1
    AC Valhalla - Digital download (Not disk)

    Issue - After the update installed I lost the ability to interact with anything. I press the interact button and nothing happens. This happens everywhere. Unable to do new missions, unable to speak to anybody, unable to do side missions in Ireland. All do to not being able to interact. How do I fix this. I have restarted my Xbox several times. Is there a way to uninstall the update and re-install it?

  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @kaiathekat,

    Sorry to hear about your experience. I can see that this issue has been already raised with the development team and it's currently being investigated. As a temporary workaround, can you please change your key bindings from 'E' to 'F'? This should help you to interact with objects once again, while our team is working on this issue.

    Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

    Official Response
  • MK_2014
    13 posts

    @jmalkin177 Assassin's Creed on Twitter replied to me and said that they are aware .. as workaround you can map from R1 to it's default circle button on PlayStation ..

    Hopefully they release the fix as soon as possible .. I have about 225 hours crouching with R1 + 2 years with AC Odyssey same layout , it's hard to adjust to other buttons ..

  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @kostasfoto,

    Sorry to hear about your experience.

    I just checked it our for you and I can see that this issue has been already reported to the development team and it's currently being investigated. Once we have an update, we are going to let everyone know through the patch notes. Apologies for any inconvenience caused by this.

    As a temporary workaround, can you please change your key-bindings from ''E'' to ''F''? This should help you to resolve this issue while our team is working on a permanent fix.

    PS: I merged your thread with another one to keep all the information in one place.

    Official Response
  • azullFR
    1348 posts

    @handelarango

    Try to revert back to default control scheme (default controller settings)

    I saw this tip on Reddit (Non Official Valhalla) :

    Can confirm going back to default control scheme works.

    from this Reddit
    https://www.reddit.com/r/ACValhalla/comments/o0dtk8/bugged_new_patch_renders_the_game_unplayable_as/

    Good luck 🙂

  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @kostasfoto,

    Sorry to hear about your experience.

    I merged this thread to the megathread I created for better visibility. Can you please check my other replies for the workaround? Many thanks!

    Official Response
  • handelarango
    5 posts

    @azullfr Thanks! Will try when I get home and report back! I may not be the only person with this issue. I changed my button mapping to match Odyssey as close as possible as I went from it to Valhalla with no downtime. Didn't like Valhallas default button mapping.

  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @azullfr,

    Thank you for sharing this temporary workaround!

    Official Response
  • azullFR
    1348 posts

    @handelarango

    I may not be the only person with this issue. I changed my button mapping to match Odyssey as close as possible

    Sure you are not alone 🙂

    As Ubi is now aware of this issue they should make a fix, but I have no idea when they will

    Good Game to you 🙂

  • TheNorfolkian
    608 posts

    @black_widow9 Thanks for looking into this matter! 🙂

  • geminixnet
    4 posts

    Same issue here on the PS5. As soon as Patch 1.2.2 was installed, my custom control scheme which is the same as the "alternate" controls in Origins and Odyssey is now broken. "X" no longer works to pick up items/loot items. I can no longer interact with items using "X" either. How is it Ubisoft ALWAYS breaks something with their patches? Last time is was the sound of your horse's hoofs. That took MONTHS to fix. Do you now QA your patches? Do you not figure that there are MANY people who can't stand the "Souls-like" controls and prefer the more classic controls! Why can't you add an "alternate" control scheme similar to Origins? Hopefully this won't take months to fix like the horse sound issue. Where as the horse sound issue was only a PS5 problem, I'm having the issue with the custom control scheme on both PS5 and PC.I should have learned my lesson to never install a patch form Ubisoft day one. Wait to see the reported bugs with said patch first.

  • Geizt
    4 posts

    @b-ret_45

    Same here, haven't played in a long time and came back right now and I cannot crouch. I also have it set to R1. I tried toggle/hold...changing buttons, default. I can do everything, except crouch.

  • IbrahimHQ
    5 posts

    Same here on Xbox Series X, Can't crouch with RB, but can dive and dropdown. The only workaround is to bind it to A.

  • Black_Widow9
    Community Representative 29 posts

    Hello,

    If you haven't seen or tried these already, we have two workarounds until this is resolved.

    • Reset controller schemes to default.
    • Reassign the interaction button with another one that is not used for any other direct action.


    Again, thanks for your patience as we address this.

    Official Response
  • Black_Widow9
    Community Representative 29 posts

    Hello,

    If you haven't seen or tried these already, we have two workarounds until this is resolved.

    • Reset controller schemes to default.
    • Reassign the interaction button with another one that is not used for any other direct action.


    Again, thanks for your patience as we address this!

    Official Response
  • Black_Widow9
    Community Representative 29 posts

    Hello again,

    If you haven't seen or tried these already, we have two workarounds until this is resolved.

    Reset controller schemes to default.
    Reassign the interaction button with another one that is not used for any other direct action.

    Again, thanks for your patience as we address this.

    Official Response
  • jmalkin177
    44 posts

    @black_widow9 I don't know if this will help your investigation, but if it does I thought I'd share that the crouch on R1/RB works when combining the action with a dodge/roll on O/B. So do a dodge and press crouch and Eivor will crouch (or stand if she was crouching) after rolling.

  • jmalkin177
    44 posts

    @dctubbs Hey for the problem with interactions, try putting your assassination on the same button as light attack and that might fix it. I recommend looking at the default controllers and looking at/writing down button commands that are in common because often those interactions matter when it comes to conflicts.

  • bill2552
    1 posts

    @takingcactus
    Exact same problem here on the standard xbox one version. Having played 100+ hours, trying to get used to the drop down/crouch/dive button being anything but RB is tedious and frustrating. Hope there will be a hotfix for this as soon as possible.

  • Ryusennin
    Original poster 105 posts

    Resetting the controller scheme was the first thing I did after noticing that bug. Unfortunately it didn't help.

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