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  • CorvoSilver
    Original poster 4 posts

    When I go to talk to the old and she initiates the fight and the quest then cuts out, making me unable to fight her or take to her

    The quest log tells me to continue the main story, which I have already completed, and I'm max level.

    I do have a video clip of what's happening to me but am unable to upload it here

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  • Ubi-Keo
    Ubisoft Support Staff 5770 posts
    Best Answer

    Hi Vikings!

    I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein players were unable to progress in the quest 'A Challenge From the Gods' after the first cutscene should be resolved with the release of Title Update 1.6.2 which is available now. You can read the full patch notes here.

    If you are still experience this issue after installing the new update then please don't hesitate to share an update within this thread so we can notify the development team. When sharing a new report, please can you provide us with the a video which shows the following:

    • You have the latest Title Update installed on your platform. You can check this in the main menu screen.
    • That you are unable to progress in the quest 'A Challenge from the Gods' after the first cutscene.


    I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

    Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here.

    Official Response
  • Ubi-oof
    Ubisoft Support Staff 1008 posts

    @Pr0tekter I merged your topic with the mega-thread about this issue to keep everything together.

    If you are still experiencing this issue and you have completed the suggested troubleshooting, please provide me with a screenshot showing your patch version. Once received, I'll be able to get this issue reopened for our dev team. Thank you!

    Official Response
  • Pr0tekter
    5 posts

    @Ubi-oof is there going to be any help with my issue? It is going on 6 days now that I have gotten a reply.

  • Pr0tekter
    5 posts

    Yes, my game shutdown a couple of times. I have tried to verify the files, which was good. Here is the link of everything that you need:

  • Pr0tekter
    5 posts

    Hi @Pr0tekter I'm sorry to hear that you are unable to progress in the main story or start the quest 'A Challenge from the Gods'. Have you encountered any crashes since completing the Snotinghamscire arc?

    Could you please provide a video to demonstrate these issues. In the video we would need to see the following:

    • Your quest log screen
    • Your completed quests (slowly scrolling from the top to the bottom)
    • Your alliance map showing which regions you have completed
    • That you are unable to interact with Hildiran in the quest 'A Challenge from the Gods'


    I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

    Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here

  • Pr0tekter
    5 posts

    I could not talk to Hildrian

  • Ubi-oof
    Ubisoft Support Staff 1008 posts

    Hey @Pr0tekter, thanks for reaching out! Just to check, did you already speak to Hildiran and then watch the following cutscene? If so, can you provide me with a screenshot showing your patch version? This should be visible in the lower corner of the main menu.

    Official Response
  • Pr0tekter
    5 posts

    After completing Snotinghamscire Alliance I cannot continue in the main story. I am power 339 and have completed Asgard and A gift from the otherworld. I have also completed the following alliances: Grantebridgescire, Lunden, Jorvik, and Vinland. Please help! I enjoy playing this game, but what can I do to continue the main story? I have the quest "A Challenge from the Gods" however I cannot track that mission.

  • azullFR
    3082 posts

    @qscv1212

    hello,
    did you solved this issue (unable to start "A Challenge From the Gods") ?

    if yes, I would be curious to know how you did, because a PS5 player have the same issue (in the French Ubi Forum)
    🙂

  • Ubi-Mushy
    Ubisoft Support Staff 1463 posts

    @qscv1212 Hi there, sorry to hear you're running into this issue! What version of the game do you have installed? You can see the patch notes for your version on the main menu when you first open the game.

    I also recommend running through our basic PC troubleshooting if you haven't already.

    Official Response
  • qscv1212
    1 posts

    I knew that this problem had been resolved, but it didn't work at all.
    During this quest, only the phrase "Complete the main story" appears, and it does not interact with the old woman.
    I checked the game files 10 times, but nothing changed, I can't complete the challenge, and I can't get the weapon.

    help me.

  • Ubi-Keo
    Ubisoft Support Staff 5770 posts
    Best Answer

    Hi Vikings!

    I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein players were unable to progress in the quest 'A Challenge From the Gods' after the first cutscene should be resolved with the release of Title Update 1.6.2 which is available now. You can read the full patch notes here.

    If you are still experience this issue after installing the new update then please don't hesitate to share an update within this thread so we can notify the development team. When sharing a new report, please can you provide us with the a video which shows the following:

    • You have the latest Title Update installed on your platform. You can check this in the main menu screen.
    • That you are unable to progress in the quest 'A Challenge from the Gods' after the first cutscene.


    I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

    Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here.

    Official Response
  • Ubi-Keo
    Ubisoft Support Staff 5770 posts

    Hi @MattRicc2 I'm sorry that the issue that you are experiencing with 'A Challenge From the Gods' has not been resolved with today's update.

    They are aware of the impact this issue is having for the affected players such as yourself and are working hard on a fix. Unfortunately this particular issue has not been something that can be fixed easily which is why it is taking sometime. I can assure you that the development team is doing all that they can to resolve this.

    As a gamer myself I do sympathise with you and fully understand your frustration.

    Once we have more information for you we will update this thread.

    Official Response
  • MattRicc2
    23 posts

    AC Valhalla Title Update 1.6.1 – Release Notes (ubisoft.com)

    Guess which bug won't (again) be fixed in the coming patch?

    June 2021 > September 2022.

    Still. No. Fix.


    I doubt it will ever be fixed. The support will hopefully end by the end of the year so we won't to have to play ever again this terrible messy game.

  • Ubi-Keo
    Ubisoft Support Staff 5770 posts

    @dg2540 I'm pleased to hear that the tombs are marked as completed and the artifacts are in your inventory.

    It is strange that you did not see the dialogue for Eivor though. I will be sure to keep an eye out for anymore reports of this.

    Official Response
  • dg2540
    3 posts

    @Ubi-Keo >"I do not understand why Eivor did not speak after collecting the artifacts from the Tombs, I have not seen any other players report this issue. Despite Eivor not speaking after collecting the artifacts, did the Tombs still complete and are the artifacts visible in your inventory?"

    The tombs are marked as complete on my map and the artifacts are in my inventory. It was only that I had to check a walkthrough of where one of the artifacts were located that I noticed that Eivor was meant to speak when picking them up

  • Ubi-Keo
    Ubisoft Support Staff 5770 posts

    Hi @dg2540 I'm sorry to hear that you are also experiencing an issue with the quest 'A Challenge From the Gods'.

    This issue is still being investigated, I'm afraid we have no further updates at the moment, but we will update this thread as soon as we have any new information to share with you.

    I do not understand why Eivor did not speak after collecting the artifacts from the Tombs, I have not seen any other players report this issue. Despite Eivor not speaking after collecting the artifacts, did the Tombs still complete and are the artifacts visible in your inventory?

    Official Response
  • dg2540
    3 posts

    @Ubi-Keo I have been following this thread since the A Challenge from the Gods quest line was released. I have been having the same issue as everyone else. Even reloading old saves, when I reach the settlement the meteor cutscene plays, I reach the crash site and talk to Hildiran, then her house is built. After this though there is no fight, she will just pray at the statue of Odin and I then only get the "Progress through the main story" objective. In the reloaded save I have finished the main story and I am over power level 300.

    In my main save with 130+ hours I am over power level 500. I have finished the main story, Isle of Skye, Ireland and France DLCs, I have done the 4 Tombs of the Fallen tombs, but when I picked up the artifacts of the tombs, Eivor doesn't say anything either which I found our she is meant to speak the Isu Language after picking them up. If this quest gets fixed I don't want to have to load back 50 hours from my current save to a save where it is before I accepted the Challenge from the Gods quest lines.

    I am playing on PS4 Pro

  • dg2540
    3 posts
    This post is deleted!
  • Ubi-Keo
    Ubisoft Support Staff 5770 posts

    Hi @HorreurQc I'm sorry to hear that you are also experiencing this issue with the quest 'A Challenge from The Gods'.

    I understand that this issue has been ongoing for quite sometime and I can only apologise.

    Unfortunately some issues are more complex than others, making them more difficult to reproduce and fix. Also attempting to apply a fix in some cases can cause further issues in the game, therefore the development team need to investigate thoroughly and be able to reproduce the issue before a fix can be applied.

    I can assure you that the development team are working hard to resolve this and all other issues that are reported.

    As soon as we have an update we will update this thread.

    Official Response

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