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  • locked topic_solved [RESOLVED] Unable to access "Legend of Beowulf" / "The Way of the Berserker" following TU 1.2.2. | POST HERE

    0 likes/287 replies/10090 views
    pagandee
    Original poster ubisoft:x-posts, 9

    Hello there,

    today at 12am I played "Legend of Beowulf". The last task was to examine "dead cows". The quest was active, marked and not completed.
    After installing 1.2.2. I am still at the site with the dead cows where I saved the game. No quest is active, the Beowulf quest has disappeared from the quest log.

    I got the quest with the season pack. It says the Beowulf quest pack is "installed".

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  • Ubi-Borealis
    Ubisoft Support Staff ubisoft:x-posts, 6075
    Best Answer

    Hello there,

    As we have had no persistent reports of this issue with accessing additional content in-game for some time now, we will now be locking this thread.

    Please note that you won't be able to start either "Legend of Beowulf" or "The Way of the Berserker" until you have reached your settlement in England. Additionally, if you own the Season Pass, please ensure that this has been fully installed on your platform. As the "Legend of Beowulf" is part of the Season Pass content, you will need this to be installed before you will be able to access the additional content. You can check that your Season Pass in installed by using the following support articles:


    You can also check if the content has been installed by visiting the Animus Store and checking out "Owned Content."

    If you have installed the content on your platform successfully and have built your settlement in England, yet still cannot access the letters to start these quests, then please can you try the following steps:

    • If you play on PC, please can you ensure that the Ubisoft Connect overlay is enabled? Once it has been enabled, please can you access the Ubisoft Connect overlay in-game via the main game menu to see if this triggers the quests to appear in-game for you.
    • If you play on console (PlayStation/Xbox), please can you open the Ubisoft Connect overlay via the main game menu to see if this causes the quests to trigger.
    • If you play in online mode, please can you switch to offline mode to see if this triggers the quests to appear in-game for you.


    If the issue continues to persist after trying these steps, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpful for further investigation.

    Thanks! 😊

    official-response
  • Vorayne
    ubisoft:x-posts, 1

    Hi,
    I've just completed the Ragnarsons quest line and pledged to East Anglia at Randvi but noticed my Mysterious Berserker quest is now completely missing from my quest log.

    I have traveled to the cave and found Bjorn and his bear but they are not interactable at all.

    Any help would be greatly appreciated!

  • Smatter_Tipzie
    ubisoft:x-posts, 1

    my questline went missing in my questlog when i helped the bear and then fighted the stuff i needed to fight.
    i talked to bjorn got my next quest i was supposed to pick some flowers. but then i saved the game and went to bed and when i started the game today the next quest in the berserker questline was gone and i cant talk to bjorn or anything....

  • stigern90
    ubisoft:x-posts, 1

    Hey.
    Can anyone help me with this?
    The quest was gone after a restart of the game.
    In the "load" option it says that i am on that quest, but its not it my journal, and when going to the village, no cutscene plays.
    What can i do?

  • pagandee
    Original poster ubisoft:x-posts, 9

    RESOLVED: waiting some minutes made the quest return

    I am sure it was not in the quest log first. Now it says "near quest". I changed the quest to another one before, maybe that helped.

  • longjohn119
    ubisoft:x-posts, 1366

    @pagandee That's a server side (live service) quest so it probably had to wait for the server to update it and the server is probably being slammed right now with thousands of users downloading this update. I had a couple of Lost Tales of Greece do the same thing in Odyssey after a big update .... Sometimes quitting out and logging back in would do the trick .... I'd also recommend verifying your game files after a big update because sometimes one or two of the .forge files gets busted

  • Ubi-Mark.
    Ubisoft Support Staff ubisoft:x-posts, 2974

    Hello @pagandee,

    Thank you for bringing this to our attention!

    Can you please provide us with a short video of this occurring along with your completed quests and your store tab showing owned content, so we can have a look?

    Many thanks and if you have any additional questions, please let us know.

    official-response
  • Valtorde
    ubisoft:x-posts, 4

    This morning i was doing the berserker quest chain. After the mastery challenge update the quest has disappeared. The Beowulf quest has also disappeared from my quest log.

    Loading earlier saves from days ago did not fix the issue and restarting the game also did not help.

  • RdX_REDUX28
    ubisoft:x-posts, 2

    Hi Ubisoft, kindly check this issue, cant find the mission in the map or in the quests tab. Thanks! Using a PS4 Pro btw.

  • Ubi-Mark.
    Ubisoft Support Staff ubisoft:x-posts, 2974

    Hello @rdx_redux28,

    Sorry to hear that you are unable to access this mission.

    Can you please provide us with a few screenshots showing your installed mission, your map, and your completed missions, so we can have a look?

    Additionally, can you please confirm if you're trying to access it from the same account where this mission has been activated?

    Many thanks and if you have any additional questions, please let us know.

    official-response
  • Valtorde
    ubisoft:x-posts, 4
    post_is_deleted
  • Valtorde
    ubisoft:x-posts, 4
    post_is_deleted
  • Valtorde
    ubisoft:x-posts, 4

    Some feedback would be appreciated...

  • UbiKoreanBBQ
    Ubisoft Support Staff ubisoft:x-posts, 390

    @valtorde Hi! I'm sorry to hear that your Beserker Quest disappeared! Could you first start out by verifying your game files? If the quest is still gone, please upload your most recent save to the cloud following these instructions and let me know when that's done. Thank you!

    official-response
  • Somnorila
    ubisoft:x-posts, 2

    Re: [Beowulf & berserker quest disappeared](/topic/76818/beowulf-berserker-quest-disappeared)

    Found this thread but is old. I got the game shy of a week ago and there are many issues i find. One is that these quests are disappearing from log. As far as i can tell they can reappear if you go to the store, see them there as installed and go right back in to log. So i don't know if it's just a visual glitch or a more deeper issue.

  • Gorzukus
    ubisoft:x-posts, 1

    @somnorila Just tried this, doesn't seem to work 😕 truly at my wits end

  • Tr0w87
    ubisoft:x-posts, 2

    @gorzukus Even if you get them to show up the Beowulf one has a bug where the quest can't be completed.

  • AliceEternal
    ubisoft:x-posts, 1

    @somnorila Having the same issue, but no solution works. The quest went missing after I completed the Druid DLC and returned to Raventhorpe.

  • pagandee
    Original poster ubisoft:x-posts, 9

    @ubi-mark Luckily the quest appeared after some minutes, so I can't provide a video. The quest could be absolved normally.
    I didn't knew quests are loaded after starting the gameplay. For me it is resolved.

  • Lz_Pedro
    ubisoft:x-posts, 8

    @rdx_redux28 I am having the same problem, both Legend of Beowulf and The Way of The Berserker mission disappeared from my quest log and now I can not complete them.
    I am playing on PS5.

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