UNSOLVED AC Valhalla keep crashing in game0 Likes/4 Replies/217 ViewsOriginal poster Show_Down_King 1 posts
AC Valhalla is keep crashing if i were to play the game more than a 1hour. and its very frequent.
before you guys tell me. YES i have updated everything and its up to date.
Please help me to fix the issue asap
Ubisoft Support Staff Ubi-Keo 2846 posts
@show_down_king I'm sorry to hear that your game keeps crashing. Can you please try the troubleshooting steps in the support article here.
If the issue persists, could you please submit a support ticket and attach your system files, dxdiag and msinfo and our Customer Support team will investigate this further for you.
RandemX 1 posts
My game has been crashing constantly since I purchased it. I have been in contact with Ubisoft technical support for a while and have followed all their steps. The most recent was them asking me to fully uninstall the game and make sure all traces where gone from my PC and then clean the registry. I did that and after installing the game and and all the patches again it crashes at the checking for add one screen. Does anyone have advice?