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  • Ubi-Keo
    Ubisoft Support Staff Original poster 1060 posts

    Hi Agents!

    If you are experiencing connectivity issues then first of all check the server status for The Division here. You will need to login to your Ubisoft account first to view the server status.

    If the server status is ok, then please go through the relevant connectivity troubleshooting for your platform then try again. We also strongly recommend setting up a static IP address.

    Xbox One Connectivity Troubleshooting
    Setting up a static IP address for Xbox One


    PlayStation 4 Connectivity Troubleshooting
    Setting up a static IP address for PlayStation 4


    PC Connectivity Troubleshooting
    Setting up a static IP address for PC

    If you are still experiencing issues after this then please contact support on one of the support channels below. Please include the error code if you receive one, your region, your internet service provider and a screen shot of your forwarded ports.


    Official Response
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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

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