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  • 125 Likes/539 Replies/30576 Views
    Shuar
    34 posts

    @captainstarpaw it doesn't feel that we were left out to dry. We WERE! I do believe that spamming them is the minimum we should do. We as customers should riot even more! Its not fair that people paid 60 eurs for this piece of [censored], cant ask for refunds, and then we need to accept it just to make things civil??!! Ubi cant even damage control inside their own foruns! They suck as a company, period.

  • Lann094
    2 posts

    @cronucks How did this go? Been keeping an eye on your results as a fellow Australian.

  • revengefire
    9 posts
    This post is deleted!
  • Raski0611
    107 posts

    @revengefire

    I played cyberpunk, right after i tried to play assassins creed valhalla, and hearing the first dialogues, ambience/combat sounds in cyberpunk was such a relief(because amongst other things, nothing wrong with my system).
    There are worlds between the two games in terms of soundquality.
    A game in year 2020 with a Soundquality like AC Valhalla is no game above 3/5 "stars" or rating 75%

    Btw, cyberpunk is a great game, cant say the same about AC valhalla, because still stuck in Tutorial, the sounds made me always quit the game.

  • CaptainStarPaw
    Original poster 51 posts

    @shuar It is bad, I know. Just trying to discourage spam in-case a moderator locks the topic. I was hoping that the Reddit thread would bring enough attention to the issue and force their hand. Ubisoft asked us to provide bug reports and further information, but it felt like nothing more than a carrot on a stick. Extremely poor form indeed.

  • Noir-ceuil
    3 posts

    @UbiQuB3 @Ubi-Woofer

    Can we have an official statement ? Will this problem be fixed or totally not ? I can't finish this game right now because of it.

  • Shuar
    34 posts

    @captainstarpaw at this point I think I'd rather have them shuting or locking down this thread! That way I believe many of us would move on.

  • Raski0611
    107 posts

    Doubt we hear ever again something from the mods. And an official statement, never ever.

  • cronucks
    5 posts

    @lann094 To give you the TL;DR, I have received a response from the ACCC, essentially informing me of my rights for my specific situation. They do not resolve disputes directly – that was an erroneous assumption from my part. However, they suggest to contact my local government authority to resolve this dispute, in my case the Consumer Affairs Victoria. The next step for me is to write a formal complaint letter to Ubisoft, which is a hassle and haven't gone around to it yet. But I will. If the answer (if any) is unsatisfactory I can then lodge a formal complaint with Consumer Affairs Victoria. Great fun, looking forward to it. /s

    In their response, the ACCC then tell me they make note of these things to 'inform [their] enforcement work'. What that really means is if they receive enough complaints they can start lobbying the federal government to pass legislation for systemic and industry-wide remediation. For instance, you might be aware the ACCC is currently negotiating a media code with the tech giants, which the federal government supports. Or the Steam refunds I mentioned in an earlier post. This is why we need Aussies to complain to the ACCC about Ubi refusing refunds while being cagey and dodgy about the whole situation.

    In other news, I have been hassling support every now and then and they are still refusing to refund me. However, they continue reiterating that the issue is being investigated and ask/thank me for my patience until this is fixed. I have asked for an ETA but said they couldn't give me one. They also persistently dodge answering why this issue is not in the list of known issues.

    Best of luck in this continued and frustrating effort of patience everyone.

  • Raski0611
    107 posts

    Hey ubisoft, i have alot of change left for all the microtransactions, but first you have to fix audio.
    Deal?

  • patashik
    3 posts
    This post is deleted!
  • ooblix_
    3 posts

    There's not going to be any update because there's nothing "broken" - it's 100% working as intended from the developers perspective.

    I'm sure the mods/support had good intentions asking for more details from us but at the end of the day the studio decided to make the audio as bad as it is and "investigating" is going to uncover anything the developers don't already know.

    Pretty much the only chance we had was if reviewer's docked points for it. Which they didn't because they probably play games on bluetooth shower speakers. Ubi and most big studios only react to metascores and sale numbers.

    Ubi didn't care before release and it's obvious they don't care now. Just have to move on and assume whatever business decision drove Valhalla's audio will affect their future games. I mean, this is their big series, if they don't care here it's a bad sign.

    Maybe one day a channel like Digital Foundry but for audio will come along. If we could get people pointing out garbage audio the same way they do bad visuals it'd go a long way.

  • patashik
    3 posts
    This post is deleted!
  • Ryusennin
    97 posts

    Indeed.

    Unfortunately, Digital Foundry is a joke when it comes to sound design analysis (or lack thereof).

  • Raski0611
    107 posts

    Hello ubisoft, can you hear me?


    I know, sry, bad joke.

  • zhead_
    31 posts

    I made a BIG effort to play the campaign. I will not be touching this title anymore for obvious reasons. This is how you miss € from someone that could buy the DLCs.

  • HieromAlex
    33 posts

    fingers crossed for the patch tomorrow
    otherwise we will have to wait another month et hope again

  • Shuar
    34 posts

    @hieromalex well nothing related with this issue on patch notes, so good luck! Leta grab some marshmallows and wait a few months more

  • HieromAlex
    33 posts

    @shuar
    yeah... nothing changed. I even think that it's worst, or it's just me who forget how bad it was.

    anyway, we have a month ahead before the new patch. so in the meantime can someone explain me the meaning of the confirm-kill animation ? we can see Evor using a little axe on top of a dead body, and doing... I don't know what for I don't know why. that's strange. and why the time around Evor is slowed down during this animation ?

  • Shuar
    34 posts

    @hieromalex bummer

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