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  • Steve102781
    Original poster 6 posts

    I had completed the main campaign, gathered all collectibles, completed wrath of the druids, the mastery challenges, a good chunk of river raids. 190 hours, a hundred and ninety hours and because of the cloud save over writing issue my new game has completely erased that save data. I had that and a 78 hour female eivor save as well. And they are both gone. Why is this happening and why has it not been fixed?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • SpirantCrayon22
    534 posts

    @steve102781

    Have you put in a ticket with Ubisoft? If not, do that and hope you don't get caught between them blaming Microsoft and Microsoft blaming them. I've been there, with Syndicate, but not about something like you're reporting. Fingers crossed for you.

  • Steve102781
    Original poster 6 posts

    @spirantcrayon22 Yes I obviously have done that, I am looking for resolutions not 'did you do the obvious thing'. So if anyone has a fix that doesn't include waiting on Ubisoft to respond I'd appreciate it.

  • Ubi-Keo
    Ubisoft Support Staff 1831 posts

    @steve102781 I'm sorry to hear that you have lost your previous save data, I can confirm that this is not an issue and is working as intended.

    I'm afraid that when you start a new game all of the autosaves and cloud saves are automatically overwritten, only manual saves will be kept.

    In some cases players can recover their previous saves, however from my understanding the Xbox Series X cloud saves are overwritten once you close the game with the latest saves, therefore I don't think it will be possible to recover the saves in this instance.

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