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FREQUENTLY ASKED QUESTIONS__________________________________________________________________________________________
Who can access the PTS?
The PTS is available to all PC players on Ubisoft Connect who own a copy of The Division 2.
When does it open?
The PTS starts on 19th of August, 2022, exact timings will follow.
Preload available: Thursday, August 18th - 18:00 CEST
How big is the PTS download?
If you do not have the previous PTS installation on your Connect: ~85GBIf you already have the previous PTS build installed ~6GB
Sizes may vary regions & platforms.
Is everything on the PTS going to make it to the live game?
We may use the PTS to test changes and additions before deciding if they should make it to the live servers or not.
Also, based on community feedback, some aspects of the features and modifications implemented on the PTS may change significantly before implementation on the live servers.
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ACCESS & PROGRESS__________________________________________________________________________________________
Do I have to download the game again to access the PTS?
Yes, the PTS is a different product and you will need to download the entire game client again.
Where do I download the game client on PC?
The PTS version will directly appear in your Games on Uplay, regardless of where the game was purchased. From here, you can download and install it as a normal game.
Do I have to create a new character on the PTS?
No, your characters from the live game will be transferred to the PTS. You will have a profile snapshot of your characters for the PTS. The progress and characters you had at a certain point will be available to you on the PTS.
If you choose to create a new character, you will be given a template to use.
Will my progress on the PTS transfer to the live servers?
No, your progress will not transfer.
Will the PTS remain open constantly?
There might be phases of the PTS closing and opening as and when needed which we will make sure to communicate ahead of time.
We will keep the PTS open for as long as needed in order to get as much feedback as possible. However, once we’ve gathered enough feedback, the PTS will close and only reopen when we have new things we would like to test.
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FEEDBACK & DISCUSSIONS__________________________________________________________________________________________
Where can I give feedback?
You can give feedback on the PTS Feedback Forum.
Where do I get information on what’s new on the PTS?
We will publish all information about new changes and opening and closing times in the News & Announcements section of the forum.
Is there an NDA on the PTS?
No, the PTS is not protected by any NDA and you are free to talk about it publicly, make videos, livestream, etc. However, in some cases we may decide to implement an NDA during specific test phases.
Official Response Quartz discussion thread