

@Ubi-Mark i am unable make to make a case in ubisoft support website. i am already logged in but it says that i have to log in to make a case. i refreshed several times and logged out and logged in again but it still is not working.
@Ubi-TheBerry i live in japan, so jpaneast is the best center for me.
I manually changed the datacentre but it still doesnot work
@Ubi-Milky i tried all the steps in the https://ubi.li/YPwnl link but it is still not working.
i have been having this issue for the past few days. I just checked and it is still not connecting.
The ping is malfunctioning. i verifed the files several times and i installed all the game updates.
Also, I cannot contact help in ubisoft website. It says to login even though I am already logged in.
PLease help.