I submitted a case too. My save files are attached as well. The number of the case is 14229357
Same problem. This bug should have been fixed by now! I'm very dissapointed in Ubisoft. Finished the story but these kind of bugs has frazzled me through the play. It was a mistake to preorder Valhalla.
I got the same Problem! I regret pre-ordering this game. I've been waiting for a fix with the new patch, so disappointed to see that it didn't get fixed.