@ubi-mark This bug has been going on since too much time, why isn't even listed on the common issues? Are we sure they have started working on it?

Same problem here on ps4 since last month.. tried every advice given here but unfortunately nothing worked, opened a ticket ad the beginning of the month and still no info about an eventual fix.. what if we all open a new ticket every day, at least until we get any kind of info?
Maybe, instead of working on new premium stuff to put in the shop, they will work on fixing the bugs for a game that people have already paid for.

Hello everyone! I bought the game recently so i missed the yule festival.. Does anybody know if it will return maybe next year?