The worst of it, we all blocked at the same stage and Ubisoft is not even one communicating with us. Worst, I was lucky enough to have some chat with some tech and they act like they don't even know what is going on... Extremely frustrated with the customer service! Ubisoft know they have a problem, take lead, communicate properly, provide some excuses and credit for the players. I bought the Ultimate version months ago and took week off this week to play it...as result I lost one week and we don't even know yet when this will be fixed...REALLY!!!! They need to hire some professionals of communication and crises management.