Hi Support,
While it is impossible for me to submit my case in support section, I had to post here to raise the issue.
I recently got a Ps5 and transferred all save files from Ps4 to Ps5. Unfortunately, despite of linking my ps account from day-one, my save game files were missing cloud icon from the beginning. I am really disappointed to see that many people are facing the issue but there is no response from your team on this issue whatsoever. It is sad to see that after 145hrs of gameplay, the game only gives me an option to start over.
I would really appreciate to get your response on this issue.
Thank you,
Dev_elop_er....
