

@nicksheperd
Hello, This post is for all of you who have Crash to Desktop after around 20 minutes issue with Ubisoft Games (the ones usíng Denuvo DRM, more or less all the newer games from UBISOFT)
There are many guides and help out there but as many have experianced they just dont work and are very popular on youtube reddit etc etc, they might work for some but for the majority, games just keeps crashing.
I too had this issue with Assassins Creed, Watch dog: Legion etc etc and i found out some interesting and very easy fix:
Your internal clock in Windows is not synced with time.windows.com (The live time sync feature used to set accurate time in windows).
Yes, if your clock is not accurate the DRM used in games might actually think the game is being tampering with and the DRM does what it is meant to do, stop you from using the license. Mine was 8 minutes behind realtime and this was enough for the DRM to just autoclose my games.
You can easy check if you have this issue by looking in the log file located in your PC, for me it is as below:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs launcher_log.txt
and if you scroll to the bottom in this file and you find something like this:
[10188] 2020-10-31 21:47:35 [18108] ERROR DenuvoGetGameTimeTicket.cpp (157) Unknown game response.
My belifes are that the DRM is monitoring time localy and time on server to determine if the client should proceed with game, and if it differs much, it just belive that there are some tampering and just auto close the game.
To adjust the clock in windows: right cllick on clock at start bar -> adjust time and date -> and push the "Sync" button.
Hope this helps you. Thanks and good luck!
Hello, This post is for all of you who have Crash to Desktop issue with Ubisoft Games (the ones usíng Denuvo DRM, more or less all the newer games from UBISOFT)
There are many guides and help out there but as many have experianced they just dont work and are very popular on youtube reddit etc etc, they might work for some but for the majority, games just keeps crashing.
I too had this issue with Assassins Creed, Watch dog: Legion etc etc and i found out some interesting and very easy fix:
Your internal clock in Windows is not synced with time.windows.com (The live time sync feature used to set accurate time in windows).
Yes, if your clock is not accurate the DRM used in games might actually think the game is being tampering with and the DRM does what it is meant to do, stop you from using the license. Mine was 8 minutes behind realtime and this was enough for the DRM to just autoclose my games.
You can easy check if you have this issue by looking in the log file located in your PC, for me it is as below:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs launcher_log.txt
and if you scroll to the bottom in this file and you find something like this:
[10188] 2020-10-31 21:47:35 [18108] ERROR DenuvoGetGameTimeTicket.cpp (157) Unknown game response.
My belifes are that the DRM is monitoring time localy and time on server to determine if the client should proceed with game, and if it differs much, it just belive that there are some tampering and just auto close the game.
To adjust the clock in windows: right cllick on clock at start bar -> adjust time and date -> and push the "Sync" button.
Hope this helps you. Thanks and good luck!
@nicksheperd
Hello, This post is for all of you who have Crash to Desktop after around 20 minutes issue with Ubisoft Games (the ones usíng Denuvo DRM, more or less all the newer games from UBISOFT)
There are many guides and help out there but as many have experianced they just dont work and are very popular on youtube reddit etc etc, they might work for some but for the majority, games just keeps crashing.
I too had this issue with Assassins Creed, Watch dog: Legion etc etc and i found out some interesting and very easy fix:
Your internal clock in Windows is not synced with time.windows.com (The live time sync feature used to set accurate time in windows).
Yes, if your clock is not accurate the DRM used in games might actually think the game is being tampering with and the DRM does what it is meant to do, stop you from using the license. Mine was 8 minutes behind realtime and this was enough for the DRM to just autoclose my games.
You can easy check if you have this issue by looking in the log file located in your PC, for me it is as below:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs launcher_log.txt
and if you scroll to the bottom in this file and you find something like this:
[10188] 2020-10-31 21:47:35 [18108] ERROR DenuvoGetGameTimeTicket.cpp (157) Unknown game response.
My belifes are that the DRM is monitoring time localy and time on server to determine if the client should proceed with game, and if it differs much, it just belive that there are some tampering and just auto close the game.
To adjust the clock in windows: right cllick on clock at start bar -> adjust time and date -> and push the "Sync" button.
Hope this helps you. Thanks and good luck!
Hello, This post is for all of you who have Crash to Desktop issue with Ubisoft Games (the ones usíng Denuvo DRM, more or less all the newer games from UBISOFT)
There are many guides and help out there but as many have experianced they just dont work and are very popular on youtube reddit etc etc, they might work for some but for the majority, games just keeps crashing.
I too had this issue with Assassins Creed, Watch dog: Legion etc etc and i found out some interesting and very easy fix:
Your internal clock in Windows is not synced with time.windows.com (The live time sync feature used to set accurate time in windows).
Yes, if your clock is not accurate the DRM used in games might actually think the game is being tampering with and the DRM does what it is meant to do, stop you from using the license. Mine was 8 minutes behind realtime and this was enough for the DRM to just autoclose my games.
You can easy check if you have this issue by looking in the log file located in your PC, for me it is as below:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs launcher_log.txt
and if you scroll to the bottom in this file and you find something like this:
[10188] 2020-10-31 21:47:35 [18108] ERROR DenuvoGetGameTimeTicket.cpp (157) Unknown game response.
My belifes are that the DRM is monitoring time localy and time on server to determine if the client should proceed with game, and if it differs much, it just belive that there are some tampering and just auto close the game.
To adjust the clock in windows: right cllick on clock at start bar -> adjust time and date -> and push the "Sync" button.
Hope this helps you. Thanks and good luck!
Hello, This post is for all of you who have Crash to Desktop issue with Ubisoft Games (the ones usíng Denuvo DRM, more or less all the newer games from UBISOFT)
There are many guides and help out there but as many have experianced they just dont work and are very popular on youtube reddit etc etc, they might work for some but for the majority, games just keeps crashing.
I too had this issue with Assassins Creed, Watch dog: Legion etc etc and i found out some interesting and very easy fix:
Your internal clock in Windows is not synced with time.windows.com (The live time sync feature used to set accurate time in windows).
Yes, if your clock is not accurate the DRM used in games might actually think the game is being tampering with and the DRM does what it is meant to do, stop you from using the license. Mine was 8 minutes behind realtime and this was enough for the DRM to just autoclose my games.
You can easy check if you have this issue by looking in the log file located in your PC, for me it is as below:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs launcher_log.txt
and if you scroll to the bottom in this file and you find something like this:
[10188] 2020-10-31 21:47:35 [18108] ERROR DenuvoGetGameTimeTicket.cpp (157) Unknown game response.
My belifes are that the DRM is monitoring time localy and time on server to determine if the client should proceed with game, and if it differs much, it just belive that there are some tampering and just auto close the game.
To adjust the clock in windows: right cllick on clock at start bar -> adjust time and date -> and push the "Sync" button.
Hope this helps you. Thanks and good luck!