started a new campaign Friday, played roughly 3 hours - got my Berserker gear, et al

spent most of the several hours in-game grinding and upgrading said armor

then waited for an auto-save + made manual save and shut it down

today the Berzerker gear is all gone along with the rest of the bonus stuff (but with the option of acquiring again from the store)

i am not eager to reacquire it all, then spend hours upgrading it, just to risk losing it again

how can this be a problem in a single-player campaign and why if i see posts about it from last year is it still a problem?