

I'm posting this here because Ubisoft support has been down since yesterday evening.
I own AC Valhalla on a PS4 Pro. I have several saves there I've put many hours into.
I saw Ubisoft advertising Ubisoft Connect's cross-save ("cross-progression") feature and so yesterday I purchased AC Valhalla for my PC.
My PC runs benchmark mode perfectly fine and I can start and play a new game without issue (and at high settings), but when I try to play my PS4 Pro game saves, the game crashes while attempting to load those specific saves.
Since Ubisoft provides this service via Ubisoft Connect, this seems to be an issue on Ubisoft's end. How can this issue be resolved?
Despite the title of this thread, this issue has not been resolved.
I am encountering this problem after installing patch 1.2.0.1. I'm stuck at "Twists and Turns" where Birstan is supposed to return to Colcestre. My quest log says "speak to Birstan" and the quest icon far outside of Essexe and in fact off of the northern part of the map.
I have now completed all other territory alliance arcs and cannot proceed with the game until this bug is fixed.