@lycaionkc same here. I just sent support a message about it. If anyone knows a way to fix this please share. This is such bs.
@guest-pomeja6i in my particular case I found ceolbert dead in the cathedral. Can't continue the game if ceolbert is dead.
@gooby1452 I've just run into this same issue except in mine Ceolbert died in the cathedral during War Weary and I need him in order to continue. Did you ever find a way to resolve your issue?