I've got this reward in the game, but it also shows get it for free, and it's useless to click it. This situation has happened for a long time. I found support before and didn't solve this problem. He asked me to pay attention to the forum, so I post this post now.
I hope to solve this problem as soon as possible, because I have received all the things in the reward, but only this free one can't be obtained. It looks very uncomfortable.

Now the hard disk space required by this game is a little large. I heard that there will be a third DLC in the future. I'm worried that the SSD is not enough.

Can DLC be made into that kind of detachable appearance? That is, you can download whatever DLC you want to play, and you don't need to download if you don't want to play, instead of downloading all of them as mandatory now. This is also convenient for those who do not have enough SSD.

I think this is something you should consider.

@ubi-keo I found i can use the Nvidia GeForce Expreience to get in the Vahalla in normal. But use Ubisoft Connect still have the same problem that click start play button will crash after appear the axe logo of valhalla.

My assassins creed valhalla can not running in win11 too.It's stop in axe logo and not continue.

@ubi-milky I am glad to receive your reply.Sorry, it's been a long time. I've forgotten what happened at that time.It seems to have happened for nearly half a year.

I bought Valhalla in February, when the Chinese Spring Festival was on sale. After I bought Valhalla, I didn't immediately download the game and began to play. I just got some free items in reward. It seems to me that I got Altair's output at that time. Because I didn't download the game at that time, I really don't know what's the godly reward pack that you said.

Later, I only started playing in May. At that time, I heard that UBI released an Altair's outfit, but I vaguely remember that I seem to have this. I click to get it for free, but failed. After entering the game, I found that I really already have Altair's outfit.

At that time, I didn't take it to heart. I thought it was a normal Ubisoft classic network problem. After all, it had appeared many times before. But after many months, this problem still exists. So I found Ubisoft support, then listened to the support and posted this in forums now. And that is my first time to hear that ubisoft has a forums.

Finally, I still hope to solve this problem as soon as possible, because this is the only one in my reward that hasn't been unlocked. It looks very uncomfortable.

PS: sorry, because this website does not support Chinese, and my English is not very good, so I can't understand this forum well also can't reply to you in time. Sorry again.

I've got this reward in the game, but it also shows get it for free, and it's useless to click it. This situation has happened for a long time. I found support before and didn't solve this problem. He asked me to pay attention to the forum, so I post this post now.
I hope to solve this problem as soon as possible, because I have received all the things in the reward, but only this free one can't be obtained. It looks very uncomfortable.