@UbiQuB3 @Ubi-Woofer
what about today ? I think today is going to be a good day. I think today we will finally have a statement

@UbiQuB3 @Ubi-Woofer
oops. I forget to post a message yesterday. shame on me.
but you forget to make a statement. so shame on you too.
let's get back on track. I write my message today, and you get us updated about what's going on concerning the audio quality. yeah let's do that

fingers crossed for the patch tomorrow
otherwise we will have to wait another month et hope again

@UbiQuB3 @Ubi-Woofer
can we have some updates about the situation please ?

@UbiQuB3 @Ubi-Woofer
nothing to say today ? any news to share ?

@UbiQuB3 @Ubi-Woofer
I said nothing thursday because there was the launch of the DLC of Immortals... something. and I thought that maybe you were involved.
I said nothing friday because, I don't know, if you were involved the day before, maybe you still had work to do, or needed some rest.
I said nothing during the week-end because it's the week-end, and maybe you don't work the week-end.
but today, today is monday. and so a new week begin. even more than that, a new month begin. and with a new month come new resolutions. there is room for new opportunities, improvements. and so, I think that today can be the statement day

https://www.twitch.tv/videos/945442241

I mean... are they deaf ?!
the echo can be heard on the VOD of their last stream they made a few hours ago
so the problem is not us, it's not our hardware, it's not our sound devices or whatever

@olat_dragneel
ahahah that echo man. I think it's worse and more obvious without music

same.
I think it bug after calling your horse, but I'm not sure

@UbiQuB3 @Ubi-Woofer
I think you don't understand the concept of "community manager", and "community", and "communicate". it's ok, I'm going to try to explain it to you
when several people, on several platforms, with different settings, encounter an issue, you're suppose to give some feedbacks relative to finding a solution
especially, especially when you said on december 1 (2 months ago) that you would update us on your investigation
especially, especially when that said issue exists since the launch of the game almost 3 months ago
best regards

@ubi-borealis
ticket number: 15098876

@caosck
I know youtube compress the videos. the 480p video on my drive is better than the one on youtube. but it's not relevant here. I'm not talking about the game having low compress audio files, the devs don't need me to know that (or maybe they do...). I'm talking about the echo. and the echo is not added on the video by youtube or nvidia. I tell you that the audio in the video is the same I experience in game (the wind, the echo, the footsteps...)

@caosck
the video was recorded with Geforce Experience in 720p. but I have a low bandwitch so it would have take me hours to upload. so I scape the video in 480p, knowing that scaping the video doesn't affect the audio. and trust me, I watched the video several times, it's exactly what I experience in game

@ubi-woofer

What platform(s) do you play Assassin's Creed Valhalla on?
PC

Can you please describe the nature of the audio issues you are facing and their severity (e.g. compression, low bitrate, poor quality).
there is echo on dialogues and sound effects. and like a "wind" in the background

Did you start to play Valhalla before the initial game updates were released in November 2020?
I play the game since day one

Can you recall during which quests / cutscenes you first noticed these audio issues?
I didn't make a lot of quests, but if I remember the audio issues are in every cutscenes or so. but they are not only in cutscenes, they are in gameplay too

What is your audio set-up? What type of audio output is in use?
I have the HyperX Cloud Alpha headset. I tried the headset plugged in jack, and with an USB adapter.
I tried the headset plugged in on a Logitech 5.1 surround (I don't remember the model).
I tried the headset plugged in jack on a PS4 controller.
and for every one of these tests, I tried in Windows to setup the audio output in stereo and in 5.1
I also tried with a Samsung SyncMaster monitor (and 10 years model, in 1680*1050px) (the monitor plugged in with a HDMI adapter on my 1080gtx)

Provide a screenshot of your in-game audio settings
I tested with the dialogue boost on/off and audio dynamic range night/medium/full

Provide a video demonstrating the issue(s) you are experiencing

I did this sequence after every patch to check if the audio was fixed or not.
pay attention to the "wind" in the background, especially during the climbing. listen when I walk on wood surfaces (especially the roof of the building) and listen when I land after the jump


during the prologue of the game, in Norway, I though "hey, that's Norway, there is some kind of montains, there is snow, so maybe the echo is intended, even if the effect is a little bit too much though".
and then after arriving in England, the echo was still here, that's when I knew that something was wrong

and like I said on one of my old message in this topic, I can hear echo during streams on the official Ubisoft Twitch channel !
I also want to say that I never experienced that kind of audio issues before

thank you for your time

@auricomnights
all versions yes

@auricomnights
it's a well known issue
https://discussions.ubisoft.com/post/539565

there is a big topic about this, still waiting for a solution, or at list a statement from the devs

https://discussions.ubisoft.com/topic/78569/audio-issues-bitrate-dynamics-balance-muffled-sounds-stuttering-volume-etc-post-here

you find a fix for PC ?
well that could help a lot of people, cause we are many waiting for a solution

https://discussions.ubisoft.com/topic/78569/audio-issues-bitrate-dynamics-balance-muffled-sounds-stuttering-volume-etc-post-here

you're not the only shocked

https://discussions.ubisoft.com/topic/78569/audio-issues-bitrate-dynamics-balance-muffled-sounds-stuttering-volume-etc-post-here

welcome to the club !
https://discussions.ubisoft.com/topic/78569/audio-issues-bitrate-dynamics-balance-muffled-sounds-stuttering-volume-etc-post-here

spoiler : no fix, no patch