

@scotwolf89 I'm just stopping playing until they figure it out. It's depressing, but I fear playing more will delete all my progress instead of just some.
@herotz33 I stopped playing a month or so ago because I can't play a game if I might lose hours of progress. I just don't have enough time in my life.
@maddog94_aj It's been months. I don't think there's a fix coming. Or compensation.
@jvillan17 Do these troubleshooting tips "work"? Have you lost saves when you know you're connected to Ubisoft?
@jvillan17 Do these troubleshooting tips "work"? Have you lost saves when you know you're connected to Ubisoft?
@herotz33 I stopped playing a month or so ago because I can't play a game if I might lose hours of progress. I just don't have enough time in my life.
I appreciate you trying to address this issue, but it's frustrating that it's been this way for weeks without resolution. I've provided additional information in the hopes it will be helpful.
What platform do you play on?
Xbox Series X
If playing on next-gen consoles, were you using the Quick Resume feature on Xbox or the Switcher feature on PS5?
I WAS using Quick Resume.
What is the extent of your progression loss? (An approximate value in hours would be helpful)
Roughly 2-3 hours of gametime lost
Do you share your console / PC with anyone else who plays Valhalla?
No.
Has this loss of progress / saves only happened once, or multiple times?
Multiple times. The first time I thought it was a glitch and it was at the end of the Cent campaign. The second time it happened after far longer in the game.
What was the last quest, world event, or activity that you completed before your progress was lost?
I had recently arrived in Vinland and was scrounging for supplies.
Upon last saving your game, did you create a new save or overwrite an old one?
I always overwrite.
Are you mainly relying on autosave or making regular manual saves?
Making regular manual saves
@b00msie I'm not sure I follow. If I boot up the game and my saved games are missing, and then I reboot the game, the saved games will return?
@scotwolf89 I'm just stopping playing until they figure it out. It's depressing, but I fear playing more will delete all my progress instead of just some.
@guest-ngieyvyt Someone else on this forum suggested a hard reset of the game. He said his saved games came back. In my experience, however, once the saves are gone, I never can get them again.
@b00msie Please do report back if this solves the issue. I stopped playing because I can't keep losing progress. If it's Quick Resume that's the issue, I'll just hard close every time as you suggested. But I'd like to be sure that works before I go back.
@hobbinguy The new update is installed, but unfortunately my issue is not resolved.