Hey guys!

Thanks for everyone's input and sorry to hear you've been having difficulties with this issue too.

As mentioned earlier, this matter is continuously being reviewed by our development team, therefore if you are having this issue, taken into account the number of different possibilities that may contribute to this, make sure to try completing the following steps and if that doesn't help, send your system files (MsInfo and DxDiag) through for us to take a closer look, as this will be extremely useful for reproduction purposes.

Apologies if this has been taken longer than anticipated, appreciate your continued patience and if you do have any other queries, let us know!

Yeah, like many other people, I'm on a Series X and don't have log files I can send. Not only that but you all are very much aware your "steps" for all platforms don't actually resolve the issue as the issue isn't with the system the game is being played on.

During this current event I've had to avoid Ravensthorpe completely and I'm now discovering that I can't be in most of Wincestre w/o crashing to the dashboard either. I would love to keep playing but it's a waste of time at this point. I'm staring at your unskippable title loading screens more than I'm playing the game I spent my hard-earned money on. Every time I see the animated Ubisoft logo I want more and more to uninstall this mess and just move on never to buy another Ubi game again. Quite unfortunate you all can't fix your own game. /rant

Hey guys!

Thanks for everyone's input and sorry to hear you've been having difficulties with this issue too.

As mentioned earlier, this matter is continuously being reviewed by our development team, therefore if you are having this issue, taken into account the number of different possibilities that may contribute to this, make sure to try completing the following steps and if that doesn't help, send your system files (MsInfo and DxDiag) through for us to take a closer look, as this will be extremely useful for reproduction purposes.

Apologies if this has been taken longer than anticipated, appreciate your continued patience and if you do have any other queries, let us know!

Yeah, like many other people, I'm on a Series X and don't have log files I can send. Not only that but you all are very much aware your "steps" for all platforms don't actually resolve the issue as the issue isn't with the system the game is being played on.

During this current event I've had to avoid Ravensthorpe completely and I'm now discovering that I can't be in most of Wincestre w/o crashing to the dashboard either. I would love to keep playing but it's a waste of time at this point. I'm staring at your unskippable title loading screens more than I'm playing the game I spent my hard-earned money on. Every time I see the animated Ubisoft logo I want more and more to uninstall this mess and just move on never to buy another Ubi game again. Quite unfortunate you all can't fix your own game. /rant