Best posts made by KaKViking
Given that Ubisoft have had my save file since 4th Feb (5.5 weeks now) and the forthcoming update later this week does not appear to contain any update on this issue I think it's pretty safe to say that Ubisoft are prioritising new content over patching old bugs - even if those bugs have been present since the game was first released. Personally I think this is a 'poor show'.
I've now moved onto other games (as I'm sure have many in this thread) and I've taken the decision that I won't be purchasing any further download content for this game at least until I see resolution for this issue. In fact at the rate it's going I'm highly likely not to bother at all - as time moves on and the 'feel good factor' for the game wanes.
I simply don't feel inclined to give any more of my 'hard earned cash' to the company while they prioritise new features over fixing this. I can only suggest that others here do the same. Sorry UbiSoft, but if you don't want to 'play ball' on this one, then neither do I.
@UbiExcellent - I have ascertained that I can't save my PS5 Save Game to you as there's no way to save PS5 Game Saves to USB. (Nice one Sony!)
Fortunately I also have a PS4 Pro and unlimited internet downloads - So I have downloaded the game to my PS4 Pro and the loaded the Cloud Save - and re-tested to ensure the same issue occurs. Which it does.I've then re-saved the game on the PS4 Pro and copied it to a USB and then added the 2 files to a zip file.
So - as you can probably tell now I'm trying to do everything I can to get you the information you've requested to help debug this. I'm an IT Software guy so know fully that having the exact circumstances to recreate an issue are sometimes critical to resolving it.
However, when I followed your link to Raise a Ticket and upload the file (as you've just asked us to do) imagine my surprise to see that you are currently preventing anyone from submitting tickets. Instead there is only the option to 'Start a Chat' - which is also disabled.
Therefore it would seem that the only communication channel open to us are these forum threads.
Please advise how - having gone to some lengths to get the information you requested - I can get the zipped save files to you for further investigation
Ubisoft have confirmed to me via email that they now have my copy of the PS4 Game Save which demonstrates the issue.
I'm guessing that it's likely to be the same or a very similar issue if experienced
on other platforms - so hopefully 'one fix will resolve all platforms'. I guess
now we all have to wait while they run the debug, work out the point of failure
(compared to what is expected) and exactly how to implement a resolution for a
number of currently fairly unhappy customers... then there'll be one or more
rounds of testing and QA before any approval to release.
It could still take a while before we'll see a patch, but with a 'failing' game
save in-house they should now at least have the tools in place to work out
what's gone wrong.
I'll keep my fingers crossed that the resolution isn't a particularly arduos task to
come up with.