Best posts made by kNewBcaveman
Latest posts made by kNewBcaveman
@ubi-froggard Thanks for the help. I did receive the ticket.
@ubi-froggard Thanks for the help. The account ID is Offroadace. So moving Far Cry Primal and AC Origins to knewbcaveman.
@ubi-froggard Thanks for the response.
I don't have Twitter or FB.
I try to [Submit My Case] from the Ubisoft 'Contact Us' option, but nothing happens (I am logged in when I try). No errors and the page does not progress. I don't know if it has actually submitted my case (multiple times for every try) or just ignoring me which seems more likely.
This is what I tried to submit.
I just purchased Assassin's Creed: Origins from Steam and there are a couple of issues. (1) it was applied to an older account, which I still have access, but want it transferred and (2) the game does not start. If I log into Ubisoft Connect I see the game and can select [Play]. It appears to initialize through Steam, but nothing happens and the game does not load. How can I get the game transferred to my primary account and get the game to then play. Far Cry Primal is also on this account that needs to be transferred also.
Also, there appears to be no way to request help from Ubisoft Connect, Unsure if that is or is not by design.