@shawn_dougherty Since Dec 10th for me
Did you continue to play ? I don't know if my progression during this time is saved or not

@ubi-woofer Yes sorry I haven't finish the story but it's been 10 days that my progression is stucks in Ubisoft Connect for all of my stats

Sorry if it's the wrong thread !

@ubi-woofer Hi thanks for the reply !

My progression is stucks at 30% and all of my stats no longer update

Is it the same problem ?

Today i tried to :

• Re instal Ubisoft Connect
• Install Ubisoft Connect and AC Valhalla on another pc 
• Try with an other game (Farcry 5)
• Reload an old save (when i had 8 hours of play) and tried to improve a statlight shield combat

But i always have the same problem

I searched yesterday and in E: \ Ubisoft Game Launcher \ logs \ service_logs.txt

i have this error: "Failed to open E: / Ubisoft Game Launcher / cache / statistics / hwscore"

Don't know if it's that but i'm trying to correct it

@crouchylp Nop, still trying to contact the support ..

I just saw that I have this problem too, did you manage to fix it?

Same thing for me ..

I don't know what to do, my ticket has no answer and i can't start a chat with them

The support is just unreachable .. maybe they have a lot of tickets at the same time

Hello,

I have an issue for 3-4 days, my stats for Assassin's creed Valhalla no longer update.
I have a friend who plays the game and everything is working fine for him
I have tried differents manipulations like disable clound Sync, making a new save but that does not solve the problem.

After a few tests it does not only concern the statistics but also the Challenges. For example you must collect 250 "Opals"
In the game i have 107 Opals but in Ubisoft Connect this number is locked at 104.
I also went to Lunden for the first time and did not unlock the challenge

Anyone have a solution?