@macfarlane1313
I was able to get a capture of the error message when it appeared again. It appeared once when I was saving last night and hasn't shown up since. I haven't quit out of the game for fear of my new saves not loading up correctly.

I am playing on Xbox One X and had a similar issue last night. At around 20-21 hours in the game suddenly froze and then crashed to black. I restarted it from the home screen but when I did it loaded up a save from the afternoon prior, a solid 3-4 hours of gameplay behind where I'd been at the crash. Before the crash I had witnessed at least one manual save that was closer to my crash time, I'd also made lots of story progress so lots of autosaves, and I frequently quick save.

There was no error code for the crash, however I had observed a "Online Service Error" or something several times over the course of playing (not sure when it started but I last saw it shortly before the crash). The first few times it happened I checked my network status to make sure I was online, I was, so I didn't over think it, I just assumed it would impact how UbiConnect challenge progress was recorded. I didn't realize it was removing my ability to save.

I am coming to terms with the fact that those few hours of progress are gone. But how can I keep playing if I have no idea if this will keep happening? How do I play a 60+ hour game if I have to re-do four hour stretches of gameplay?

@macfarlane1313

From what I've encountered, the Ubisoft Connect app on my xbox seems to accurately reflect my progress as it is in the Ubi servers. If I think there's an issue with my saves I've been able to click over to Ubi Connect from the Valhalla menu to see if my progress is up to date. Most of the time it's been accurate, once it wasn't. I closed but did not exit the game and the next time I played it was up to date. So far I have not lost any progress since my initial issue.

The main wildcard I have is the game crash. I haven't had any crashes since the initial issue so I'm unable to verify whether that bypasses the Ubi Connect verifying I've been doing.

@macfarlane1313
I was able to get a capture of the error message when it appeared again. It appeared once when I was saving last night and hasn't shown up since. I haven't quit out of the game for fear of my new saves not loading up correctly.

I am playing on Xbox One X and had a similar issue last night. At around 20-21 hours in the game suddenly froze and then crashed to black. I restarted it from the home screen but when I did it loaded up a save from the afternoon prior, a solid 3-4 hours of gameplay behind where I'd been at the crash. Before the crash I had witnessed at least one manual save that was closer to my crash time, I'd also made lots of story progress so lots of autosaves, and I frequently quick save.

There was no error code for the crash, however I had observed a "Online Service Error" or something several times over the course of playing (not sure when it started but I last saw it shortly before the crash). The first few times it happened I checked my network status to make sure I was online, I was, so I didn't over think it, I just assumed it would impact how UbiConnect challenge progress was recorded. I didn't realize it was removing my ability to save.

I am coming to terms with the fact that those few hours of progress are gone. But how can I keep playing if I have no idea if this will keep happening? How do I play a 60+ hour game if I have to re-do four hour stretches of gameplay?