Best posts made by Machinegaming
Same thing happened to me when I connected my twitch prime account to Ubisoft app...
I did not get the free armor set for connecting the app like I was supposed to and then it re-unlocked my Beserker armor that I had upgraded and rune slotted already like I had just unlocked it for the first time. My Beserker armor was downgraded and the materials I used to upgrade the pieces AND the runes I had slotted were all deleted ;(
Long story short - I bought the "ultimate edition" (which gives you the bear beserker armor set). I am about 40 hours in and I have my entire beserker armor set upgraded from superior to flawless (used nickel ingots). I took a break and was watching some youtube videos and saw that there was a free carolingian armor set if you connected your twitch prime account to your ubisoft account...so I went through the process and did it.
I fired up my game and my character had no armor on at all (he was basically naked)...and then it flashed "new armor" on my screen and "re-unlocked" my beserker armor that I already had from the ultimate edition and did NOT give me the carolingian set from connecting my account to Twitch prime.
Worse yet...my beserker armor is now downgraded from "flawless" to superior...I lost all of the ingots that I used to upgrade my beserker armor from superior to flawless AND all the rune enhancements that were on each piece were basically deleted from my game entirely. They are not in my inventory.
The rune enhancements that I had were not minor runes...they were all higher grade.
I then restarted my game and the carolingian set now unlocked but my beserker armor is still downgraded and I lost the ingots and runes entirely.