@brad2707 my snarky [censored] replied to them with 5 other posts of people saying it wasn't working after they told me to check the wrong forum for support.
Well ubi support told me "While I'm sorry to read over your experience, currently those online services are working as intended." So not like their support is any more competent than the QA for this game.
@xrayspex_73 it's fine, ubi support has now said "This issue has not been reported by other players so there is no current mention of it being a bug" when I called them out on it not working. Just 10/10 quality support.
Workaround right now is to play in offline mode. You lose the ability to do opal stuff since it's account tied, but if you're offline you can't see any photos. Otherwise the game plays the same in offline mode.