Just like everyone else here, I can not get pass the splash screen. Tried everything and yes my system can support this game. Epic store however says I've played for 2hours and 51minutes so I'm not eligible for a refund. This is all starting to seem very sus to me. I wonder exactly how many players this is affecting? Support has my ticket and all my info I sent on Nov 10th, not sure how many days or weeks it will take them to get to me. $120, gone.

Update:

@ryanhowls @emmaj95

I was able to contact support for a refund and they actually took care me after explaining the situation for a full refund to my credit card used, all within an hour. I am still interested in playing the game. I may try back in 6 months or so.
Good luck guys.

Update:

@ryanhowls @emmaj95

I was able to contact support for a refund and they actually took care me after explaining the situation for a full refund to my credit card used, all within an hour. I am still interested in playing the game. I may try back in 6 months or so.
Good luck guys.

Just like everyone else here, I can not get pass the splash screen. Tried everything and yes my system can support this game. Epic store however says I've played for 2hours and 51minutes so I'm not eligible for a refund. This is all starting to seem very sus to me. I wonder exactly how many players this is affecting? Support has my ticket and all my info I sent on Nov 10th, not sure how many days or weeks it will take them to get to me. $120, gone.