

Hoi, my name is Gen. I am a Moderator for the official Assassins Creed and Immortals Fenyx Rising Discord server. Need assistance? Reach out to the official Ubisoft support team or create a topic in the dedicated forum channels. Feel free to DM me if you need any help!
Hello @focusedxxkill,
They are aware of this issue as can be found in their “known-issue” list and are currently investigating this. I expect this to be fixed in the next upcoming patches.
Keep an eye on their socials, Forum and/or Discord for updates regarding this matter.
@sharpshot3rx You will be receiving raw materials as a reward when completing/finishing a few pledges. This will give you enough materials to upgrade your settlement to the max level.
I’d like to see more hairstyles as well! They are still introducing new outfits to the game, so I think we are good on those for a while
@asg7597 luckily I did not ran into such problems as of yet. I am sure they are working as hard as they possibly can to fix the bugs and glitches that have come to light.
I’d advise you to keep an eye on their socials, forums and Discord for updates regarding this matter!
@sharpshot3rx You will be receiving raw materials as a reward when completing/finishing a few pledges. This will give you enough materials to upgrade your settlement to the max level.
Hello @focusedxxkill,
They are aware of this issue as can be found in their “known-issue” list and are currently investigating this. I expect this to be fixed in the next upcoming patches.
Keep an eye on their socials, Forum and/or Discord for updates regarding this matter.
@cowboyz420 I believe they are aware of this issue and are currently investigating it. Keep an eye on their forums, socials and Discord for updates regarding this matter.
@hikingflower Please allow up to 24 hours for the order to progress fully. Seeing that you have already created a support ticket; please be patient. They will get back to you as fast as possible.
You have to keep in mind that due COVID-19 they have to work from home which is far from ideal.
-Gen
Hiya @yoshie0728,
I’ve seen people talking about this on the official Assassins Creed Discord server.
I quote; “So, if you turn your settings to World Details from low to high/ultra high it should fix it.” Multiple people have said that this would fix their issues. Re-binding your wasd has also be a success for some.
I am not too sure if this will help you out. No harm in trying, right?
@suspotto it appears the link that redirects to your video has either been removed or is hidden and not for the public to see.
If you are missing content I'd create a support ticket and explain what you are missing and provide as much proof of purchase as you possibly can.
Are you sure that you bought the gold edition of the game and not the standard one?
If you haven't already I'd advise you to verify your game files as that will fix any broken and/or corrupted game files.
https://support.ubisoft.com/en-US/Article/000060529/Verifying-Games-In-Uplay