I have waited since Christmas to get my platinum trophy. I couldn’t wait to complete this tonight but upon loading the game and entering the cellar there is now nothing to collect!! This is so infuriating!!

Pleas provide an update its the 1 year anniversary today how has this not been fixed yet!

We are now into March 2022 and there is still no meaningful update on this! This is just not good enough!

Same issue here attempted returning to area after restarting save etc but no luck.

Hello there,

Thank you for continuing to update this thread following the release of TU 1.2.2. I'm sorry to hear that you're unable to collect the tablet from the Old Cellar. This investigation has been reopened, and the development team are investigating further.

If you are encountering issues with the Old Cellar, please can you clarify which of the following issues you're encountering:

• There is no wine flowing in the cellar, preventing the tablet from being collected
• You can get the wine to flood the cellar, but there is no tablet available to collect

We can then ensure that your report is included in the correct investigation.

@Smed1980 - Can you let us know if it is the tablet that is missing for you? Or are you unable to interact with the wine barrels?

@inxcognito - Thanks for providing us with those videos! We've passed these along to the development team so they can take a closer look.

@RyukaiStorm - Any compensation offered would be the decision of the Assassin's Creed: Valhalla team, and player support have no influence in this decision. If the development team plan to deploy a fix by an alternative means, this information will be shared in the News & Announcements forum.

Thank you

Hi, when entering the old cellar there is northern no wine flowing nor can I break any casks to make the wine flow. All casks have already been broken as previously happened, is it not possible to just add this to our inventory to save waiting longer?

I checked my inventory and the tablet was there but the cellar is still incomplete. I have been able to collect Excailbur now just to collect my platinum trophy hopefully before the year is out….

This patch has finally worked!! I have the platinum!

We are now into March 2022 and there is still no meaningful update on this! This is just not good enough!

Pleas provide an update its the 1 year anniversary today how has this not been fixed yet!

I checked my inventory and the tablet was there but the cellar is still incomplete. I have been able to collect Excailbur now just to collect my platinum trophy hopefully before the year is out….

This is still broken for me too. It is incredibly frustrating that this is still an issue! What have the devs done to class this as fixed?

Hello there,

Thank you for continuing to update this thread following the release of TU 1.2.2. I'm sorry to hear that you're unable to collect the tablet from the Old Cellar. This investigation has been reopened, and the development team are investigating further.

If you are encountering issues with the Old Cellar, please can you clarify which of the following issues you're encountering:

• There is no wine flowing in the cellar, preventing the tablet from being collected
• You can get the wine to flood the cellar, but there is no tablet available to collect

We can then ensure that your report is included in the correct investigation.

@Smed1980 - Can you let us know if it is the tablet that is missing for you? Or are you unable to interact with the wine barrels?

@inxcognito - Thanks for providing us with those videos! We've passed these along to the development team so they can take a closer look.

@RyukaiStorm - Any compensation offered would be the decision of the Assassin's Creed: Valhalla team, and player support have no influence in this decision. If the development team plan to deploy a fix by an alternative means, this information will be shared in the News & Announcements forum.

Thank you

Hi, when entering the old cellar there is northern no wine flowing nor can I break any casks to make the wine flow. All casks have already been broken as previously happened, is it not possible to just add this to our inventory to save waiting longer?

I have waited since Christmas to get my platinum trophy. I couldn’t wait to complete this tonight but upon loading the game and entering the cellar there is now nothing to collect!! This is so infuriating!!

Can you please comfirm that this is fixable? I will be so disappointed if that isn't the case?

Same issue here attempted returning to area after restarting save etc but no luck.