@ubi-wheelyduck
Thank you very much for the help, I have now DM'ed the twitter account and hopefully should get some help sometime soon.
Thank you very much for the help and am sorry for any inconvenience.

@ubi-wheelyduck
I have tried several times to open a case but the website says it is unavailable.
Thanks

@ubi-mark
PC - Specs
OS - Windows 10 Home 64-bit
Memory: 16GB
CPU - Intel i7-7800x 3.5Gz (not OC)
GPU - Nvidia MSI RTX 3070 8GB
Graphic Driver : Geforce Game Ready Driver Version: 471.68
Trouble-Shooting
Followed all steps on following article.
https://www.ubisoft.com/en-au/help/connectivity-and-performance/article/troubleshooting-technical-issues-on-pc/000061047
Still didnt work so i also found some more player made articles that experienced similar issues so i folled their instructions, such as installing the game and ubisoft app on the drive, reinstalling the game and deleting the 'Assassin's Creed: Vallhalla' folder in 'documents'. I thought that the document one worked but after an hour or two of playing the game it crashed and stopped working again. Now im back to square one on this issue now unfortunately.
Thank you for responding.

I have been experiencing issues with launching the game for a while now. When I try to launch the game it severely slows down my PC and doesn't launch the game as it either stays on the loading screen or the splash screen infinitely.
Sometimes I have been able to boot the game but would find that an hour or two later the game would crash and I would be back to the launching issue.
I have tried reinstalling, launching both ubisoft connect and Valhalla as an admin, deleting the documents folder of Valhalla before launching, disconnecting my 2nd monitor, and my GPU adapter is up to date and so is my windows installation and the game is installed on my drive, same as the Ubisoft app. All of these have still not fixed the issue
Also now sometimes the game doesn't do anything but run in the background of my computer and slowing it down severely. I have no clue what to do and have already tried everything on the FAQ boards and this still doesn't help.
Please can i have some help, I have been trying to fix this issue for a very long time and the site wont let me chat to the support team, thank you in advance.