Best posts made by OmiZdea
@ubi-woofer is there an ETA or a work-around for this issue? It has been so long and I'm not getting any value for the product I paid for.
I do understand the need to recreate the bug in order to deliver a permanent solution, but by this time any senior staff within your dev team/department would of thought of a workaround as well.
Trying to open a ticket about this is a nightmare because the issue does not fall under any category in your support portal. Also the Live Chat has not been available since last week.
I guess everyone affected is waiting for a solution or a workaround therefore I am going to ask the same question again: What is the timeline of solving this bug or when will you be providing a workaround? Please provide an objective reply so people can set realistic expectations
Oh thank God that you managed to wrap up your internal chaos 6 months after launching the game.
For the trained eye this denotes that the Product Delivery piece is severely broken, or at least was and this announcement stands as some sort of damage control in response to the constant criticism, after finally formalizing an internal SDLC (Software Development Life Cycle) process. That would be laudable if that process was in place by the launch date, but no, selling a wicker man and leaving the customer side to deal with the game quality frustration and poor support is a better option.
EDIT: Thank you for believing in the magic of Agile. I suggest "The Pheonix Project" or "The Goal" as subsequent reading