Hi, I am a Connect+ subscriber, so I get the Valhalla Berserker Set.
I played with this for a while on PC and upgraded the items, including adding runes etc for a while.
I was enjoying it so invested in the Gold edition on PS4 - and used the Cross Save to continue on Playstation.
After 5 hours of play, suddenly all my gear and items vanish, along with all the upgrades and runes.
I log into PC again and reload the game, and they are all re-added - but without any of the upgrades.
12 hours of play and I am now naked after spending £100
How do I get all my stuff back?