

Hello everybody,
I order Assassins creed Valhalla Collector edition for xbox via digital code game (Not with the disk).
I preorder the game in date 09/11/2020 with ubisoft service.
In date 12/11/2020 the collector box of the game has arrived.
I found everything that was promised inside the box, except for the game code.
I check multiple times in the email but i didn't receveid anything or any messages from you about delay for delivering the code game.
Please, can i get support from ubisoft to receveid the game code of assassins creed valhalla of my collector edition?
Thanks for your patience.
Best regards
Foad