Spent real money and seems I haven't received it on my account £39.99 plus buying a game isn't just pennies to throw away ! I've spoken to ubisoft support and no one is replying back to me and it's been a days ! Becoming a joke and very annoying... I've given evidence that it's my account and also given files with proof of payments , UNLINK MY ACCOUNT SO I CAN RELINK MY NEW ACCOUNT ! I DONT NOY OLD DETAILS AND THE EMAIL YOU HAVE TOLD ME THAT IS LINKED IVE NEVER HEARD OF IT !!! MY CREDIT DETAILS ARE ON THEIR ! you asked for proof and I gave you it someone reply !
Can't unlink my ubisoft account from old email as it does not exist anymore due to issues with hacking problems.... Made a new email I've been using for a long time and won't let me link my new account to ubisoft and lost real life money on helix coins I haven't received have made a ticket still no response or help. Not happy.... Can somebody please help me so I can get full experience of assains creed valhalla