Anyone can help me on this? I'm not very good in English. Is it that my game can't be refund and the game was taken back by Ubisoft? and they provide me a 20% discount to re-buy it?

As part of our pre-order best price guarantee promise, you have been refunded the total amount of your Assassin's Creed Valhalla Ultimate order and Assassin's Creed Valhalla Ultimate has been withdrawn from your Uplay PC library.
 
Due to some restriction we could not refund you the price difference between the original and the new price.
Good news though, we're offering you a -20% discount code* to enjoy the game at the best price if you wish to pre-order it again!

Anyone can help me on this? I'm not very good in English. Is it that my game can't be refund and the game was taken back by Ubisoft? and they provide me a 20% discount to re-buy it?

As part of our pre-order best price guarantee promise, you have been refunded the total amount of your Assassin's Creed Valhalla Ultimate order and Assassin's Creed Valhalla Ultimate has been withdrawn from your Uplay PC library.
 
Due to some restriction we could not refund you the price difference between the original and the new price.
Good news though, we're offering you a -20% discount code* to enjoy the game at the best price if you wish to pre-order it again!

@ubikoality
Kindly check on my case number, TQ
Ubisoft Support Ticket: 13171151