@ubi-borealis You will of course excuse me for being honest, but absolutely nothing has changed in 5 months, you ignored this problem and you continue to ignore it. More than one such anxious employee like you came here and wrote exactly the same template message and then disappeared forever, two times as a rule we did not see anyone. 

We have already sent a bunch of tickets and provided a lot of screenshots and videos in this thread, as I said earlier, this data is more than enough and I am sure you can easily reproduce this problem on yourself without our pleas for help, but you are just a company of scammers, in at the moment, a huge part of the players simply cannot get what they paid for, and for 5 months you "transfer our system data to your programmers". Unscrupulous, irresponsible scammers. Even if you ban me for this truth, you will still read it. Rest assured, you will never receive my money again in your life!

Since January 14, I have been corresponding with these scammers. Absolutely no result. Each time a new employee replies to me with a template that absolutely does not solve the problem in any way, and every time I am reminded that if I do not answer these bots, my ticket will be considered resolved and closed in four days.

What indifference ...
How badly there is a lack of criminal liability for such actions ...

Stop humiliating yourself guys. These scammers just pulled money from you and that's it. 4 months have passed, 3 large patches of 15 GB each, can't you see that these clowns are not capable of anything? Nobody reads your messages. They come in every 2 months and pretend that they are aware of the problem. Just forget that bad experience, and never pay more to these idiots.

@UbiKobold 

Well, it's funny, don't you think? How could such a serious team like UBISOFT release such a patch without being able to rollback?

I bought the Ultimate Edition for a lot of money for my region. I enjoyed the game for 90 hours and now I just can't play it, I can't get the money back and the development team that spoiled the game for me is unable to reproduce this problem.

The frame rate even at "high" settings drops to incredible values, even in the open field I can not get smooth gameplay.


spoiler

https://drive.google.com/file/d/1piaVmBGbxJyA5ZjMkrnxwQLlQBFAmsPi/view?usp=sharing: (https://drive.google.com/file/d/1piaVmBGbxJyA5ZjMkrnxwQLlQBFAmsPi/view?usp=sharing) - DxDiag.txt
https://drive.google.com/file/d/1G_82-1gk3XBp9GVaik3auKAJMKKxhmDr/view?usp=sharing: (https://drive.google.com/file/d/1G_82-1gk3XBp9GVaik3auKAJMKKxhmDr/view?usp=sharing) - MSInfo.txt

But before the patch, I played at the highest possible settings under vertical sync, and even in the most difficult scenes, my FPS was stable at 60.

Good job!

The technical support service does not work, it is impossible to send a ticket, there are no comments on the possible time for solving the problem, there is no refund for a non-working game. Great job from Ubisoft! Keep it up!

So. Next comment from staff after about 2 months, they ask us again for dxdiag and msinfo...

It would be funny if it weren't so offensive...

We tried very hard, over eight hundred messages and three months of patience. But it turned out that the developers can only break the game, and the staff can only copy and paste their stupid stereotyped answers.

I can no longer store a non-working product on my computer. These scammers will go unpunished one way or another. I was denied a refund. I am leaving this forum and this company of swindlers. My condolences to all who, like me, were deceived. Good luck guys!

@stoyandanov, denuvo protection has nothing to do with it. The game from the moment of release until version 1.0.4 worked perfectly. The point is fraud and incompetent employees who could generally admit that such a crooked update would come out in a forced mode and without the possibility of rolling back to the working version. Of course, now they simply ignore their worthlessness, because this is just a megatred on their forum, which does not generate any publicity and does not underestimate the sales of the game. Just think 800+ messages and these are only those who believed and hoped. Only these scammers know how many people have actually suffered and for what amount.

Come on guys. They don't give a damn about their consumer. Previously, they at least lied, saying "they are aware of the problem and are working on its solution." This has been for 5 months already now they are ashamed even to appear here. They just edit posts and ban people who express dissatisfaction. People who have been deceived and cannot get their money back. This is a topic of sorrow and despair, there will be no correction and We cannot influence this in any way.

Of course it won't. For 7 months they did not even try to understand this problem. Can't you see it?

Special thanks to those clowns who write all sorts of nonsense about the cache launcher, overlay and other crap that does not relate to the topic in any way, and even more so does not solve the error of crooked programmers from [censored]. Thanks to you, these scammers now believe that the problem is not on their side, but in our systems, launchers, etc.

The problem is in update 1.1.0, which they released without testing and did not leave the opportunity to go back to the working version of the game, that's it! There is no need to invent a bicycle, I have already shown a comparison of different versions, everything is extremely obvious there. Until version 1.0.4, the game works great, any next update is ~ 50% loading of components and therefore low FPS, I will never believe that this cannot be reproduced, just no one needs it, no one wants to fix their own error, because it is not paid work. They'd rather make costumes for donations and useless upgrades. Forget fixing!

Well ... Next time I'll think about whether to pre-order from Ubisoft.

I changed the processor and I can now continue my game. But the funny thing is that I still get much lower FPS than the old 8 year old processor before 1.1.0 update. How it was possible to screw up the game like that, only [censored] knows...

@peterlaub, of course! No effect on fps or component loading in my case. Actually, it shouldn't have been, I don't believe that some extraneous .dll file can fix the curvature of the programmers of this studio of scammers.

I tried this fix, absolutely no change. The processor is just idle in this game, and of course [censored] does not see this ...

God ... what kind of clowns they are, they still come here and ask to send us useless dxdiag and msinfo that no one reads. And none of these idiots for 9 months did not admit that the problem is not in our systems at all, but in their update curves starting from version 1.1.0. Well, I hope karma will overtake each of these crooks.

Nobody is looking for anything, stop feeding these trolls, Thousands of players were deceived, I was deceived for 60 euros, I cannot play a product for which I paid a lot of money. It just doesn't work. AND THESE CLOWNS ARE ALREADY FOR 8 MONTHS COME HERE IN SEQUENCE AND TELL HOW THEY TRANSFER INFORMATION TO THE PROGRAMMERS AND LOOK FOR A SOLUTION TO THE PROBLEM!

It's just that one day someday they will introduce criminal liability, it will happen sooner or later, and then the likes of [censored] will get what they deserve. And alas, this project is all, I sympathize with everyone who suffered with me from this organized criminal group, but they will not correct their curves and poor updates.

@UbiKobold
I really hope that someday you will answer for your fraud. After 8 months, your false messages are no longer even funny. The level of arrogance is beyond praise.

I REMIND YOU ONCE AGAIN! SEVEN MONTHS HAVE PASSED FROM THE MOMENT THEY BROKEN THE GAME! SEVEN!!!! MONTHS !! 1!

Of course it won't. For 7 months they did not even try to understand this problem. Can't you see it?

Special thanks to those clowns who write all sorts of nonsense about the cache launcher, overlay and other crap that does not relate to the topic in any way, and even more so does not solve the error of crooked programmers from [censored]. Thanks to you, these scammers now believe that the problem is not on their side, but in our systems, launchers, etc.

The problem is in update 1.1.0, which they released without testing and did not leave the opportunity to go back to the working version of the game, that's it! There is no need to invent a bicycle, I have already shown a comparison of different versions, everything is extremely obvious there. Until version 1.0.4, the game works great, any next update is ~ 50% loading of components and therefore low FPS, I will never believe that this cannot be reproduced, just no one needs it, no one wants to fix their own error, because it is not paid work. They'd rather make costumes for donations and useless upgrades. Forget fixing!

Stop looking for a solution, there is none! The problem is not with the launcher or the components of our PCs. The problem is in [censored], a fraudulent company that released update 1.1.0 without preliminary testing and at the same time did not leave us the opportunity to roll back to the working version 1.0.4. They've been pretending nothing is happening for half a year now, and even at E3 a few hours ago, none of these clowns admitted to cheating a lot of people, they just keep making paid content for the game that doesn't work.

@ubi-borealis You will of course excuse me for being honest, but absolutely nothing has changed in 5 months, you ignored this problem and you continue to ignore it. More than one such anxious employee like you came here and wrote exactly the same template message and then disappeared forever, two times as a rule we did not see anyone. 

We have already sent a bunch of tickets and provided a lot of screenshots and videos in this thread, as I said earlier, this data is more than enough and I am sure you can easily reproduce this problem on yourself without our pleas for help, but you are just a company of scammers, in at the moment, a huge part of the players simply cannot get what they paid for, and for 5 months you "transfer our system data to your programmers". Unscrupulous, irresponsible scammers. Even if you ban me for this truth, you will still read it. Rest assured, you will never receive my money again in your life!