Best posts made by SomeDudesMom583
Any updates? Just got an email that Ubisoft had closed my ticket on this issue. I reopened it immediately. Not sure wht they would close the ticket? Seems absurd. Cannot progress further as I am more than 100 hours in the game and only have this quest left. It's terrible that this is at a pinnacle too. Such a great game being crushed by this issue. Beginning to leave a bad taste in my mouth..... Please let us know if you have ANY info to update us with. Thanks!!!
I am having the same issue with Halfdan not doing anything except standing there once inside Ruins:
I have already submitted a ticket. You can reference it at 13536091. To answer your questions:
- Platform is Xbox Series X
- I had gone to the Petuarin Ruins earlier in gameplay and completed the puzzle to open all the doors and retrieve all the loot. When I encountered the red door that had to be "forced open", Tarben, the Ravensthorpe baker, was magically there to help. Do not ask me how he got there. He just spawned. Anyway, that is how I was able to complete the puzzle prior to the storyline quest bringing me there. Once I got to the part where the storyline led me there, of course all the doors were opened. Halfdan followed me all the way down to the red door I was supposed to "force open" again, but he just stands there because the door is still open. At this point he will not follow me any longer, even if I walk out of the tunnel back up to the outside. I do not have any Autosave slots that take me back prior to opening the ruin doors the first time. I do have a manual save from over a day ago that I could try to reload, but that is several hours of gameplay ago, and I am not interested in redoing all of that.
- I attached a picture to my submitted support ticket. I do not have video, but I see that others do on this thread.
Hope Ubisoft can fix this patch promptly, as I does prevent the player from being able to move on and complete the story arc after so many hours of gameplay (80+ in my case).
Latest posts made by SomeDudesMom583
Thank you for responding. I think all of us on here would like confirmation that upper levels of management know about this issue (those managing the DEV team). After almost 3 months of being unable to progress in the main storyline, it’s unacceptable for Ubisoft to expect us to wait any longer for a fix that we are not even sure if/when it will come. I personally want to be moved on from the quest. Delete it, fast forward it, whatever needs to be done. I’m ready to move on so that I can play the game I paid for. Otherwise Ubisoft has delivered a broken product to me. It’s frustrating that we’ve been hearing the same thing for months now. I’m sure you understand our frustration. It is not fair to us in any form.
I just submitted a ticket on behalf of all of us to ask this issue to be escalated to upper management due to lack of a usable fix. I have listed many reasons why this should not still be an unresolved game-halting issue after almost 3 months. If they can’t figure it out by now, with all the info and video we have provided, then I would assume they would have the capability to somehow “fast forward” us though this quest by deleting it or otherwise. Other than a few small chests and those annoying flying papers, I’ve finished about all there is to do/discover in this entire game. 150 hrs in and I’m not restarting. Don’t know if I’ll get much of a response, but I thought I’d ask.
@ubi-woofer. If you hear anything please let us know. Thanks.
absolutely zero change for me after the update. All aspects are identical to what I have already responded in previous tickets. Still on Xbox series X. Door is still open from months ago when Tarben forced it open with Eivor. Halfdan still standing at base of ladder doing nothing. I tried to follow your link to double check system requirements and did not find any for Xbox series x. Is it possible to just have us skip this quest so we can move on? Super frustrated here.
my issue is identical. I also play on series X. I have sent a video of your exact description on two of my tickets. For me, the only way I could get a video format to be accepted in my Ubisoft support ticket was to take a video of the gameplay issue with my phone right from the support ticket page (there was a camera/video icon). So I used my Xbox to record the gameplay, then recorded the playback on the TV with my phone. It worked and put the video upload in the correct format, but only by doing it this way. If I recorded the video before opening the support ticket, it tried to upload in a different format and did not work. Hope this helps.
thanks for the idea.... unfortunately doesn’t work for me either. I opened the doors at the ruins so early in the game, by the time the storyline actually took me there, all of my save slots had already been overwritten and I would have had to repeat several hours of gameplay. You are correct, the Tarben issue of him following around Eivor is what glitched this for me. of course, they fixed that but this issue still remains. For the past month, I’ve traveled back and forth to England, Vinland, Norway, and Asgard/Jotenheim just doing oddball stuff to pass the time, and it hasn’t made a difference in this glitch. It would have been great if that reset things for me. If you come across any other ideas of workarounds, let us know. I’ll try anything at this point and it’s always worth a shot.
do you need any more info from me? I created another ticket last night with video attached. # 13734977. This is documenting my most current situation. Still on Xbox series X. Tarben opened door with me during normal exploration in early December. After storyline led me to Petuaria Ruins, I have not been able to progress with ANY of the main story line. Hope they figure this out soon.
Hey guys... I may have stumbled across some
promising info.... I’ve been checking the quest location every few days to see if any changes have been made. Today, when I went to the Petuaria Ruins, the red door was still open, BUT I was given the option to force it open again. Bad news is Halfdan didn’t budge from his location at the bottom of the ladder to come help me “force” it open again. Fingers crossed that they are getting close to finding a fix for us and may be able to push it through without an official update. Just thought I’d pass it along. You guys may want to try it out for yourselves.
i have tried everything, short of starting the game over from the beginning, which after 110 hrs is a hard NO from me. I’ve tried blowing up things, meditating, acting like I’m reopening things for the first time, swinging my ax and shooting arrows at Halfdan out of frustration..... nothing helps. Support tells me they are working on it and have been able to reproduce it. Unfortunately, no ETA on a patch for this. That is a major bummer for all of us who have basically done just about everything else there is to do in the game and it is impossible to progress. I know they fixed a lot of things in the patch earlier this week, but what makes me mad is that 75% of those fixes were not even for game breaking issues. This a MAIN story quest bug. I don’t know a thing about the technical side of making/fixing a video game, but you’d think just closing the “force open” door would fix it for us so that we could open it again. Guess not though because I’m sure the developers thought of that already. Well, join the crowd here... were all angry and sitting around with the same dang issue. Tis the season.....