@johnchikr My purchase shows up confirmed everywhere. Just won't appear in library and from reading other posts it doesn't look like we're going to get to play for another couple of days. Never ever had an issue like this with Steam. Uplay is a joke

It's just really sad because we were all obviously looking forward to this game and Ubisoft just doesn't give a [censored]. Let's us purchase, takes the money, but doesn't allow us to even pre-load the game. What's worse is there are Ubisoft devs replying to people on these forums but they're ignoring all the threads that are about the game not appearing in the library. They know it's [censored] and they don't care

We're all in the same boat. Purchased mine almost two hours ago and isn't appearing in library. What a [censored] joke

@lumnottin Everything that lets you purchase the game works perfectly, but anything that has to do with actually playing or getting a refund is bugged. Pretty funny

@kaffertjie Yeah exactly, took my money but the game won't appear. Unreal

@tar-naugrim You can buy from epic and preload but it won't unlock until 26 hours from now because epic is even dumber than Ubisoft

@windverweht Dude there are literally Ubisoft devs responding to threads on this forum no less than 5 minutes ago. They see our threads and our issues and are choosing not to respond.

@zindawg01 Funny thing is it's not the strange at all. Seems that it's more common for the game not to appear in your library than for it to be there

@ralleeen Well at least we have some good news. I purchased mine about 2 hours ago so if mine appears I'll let you guys know

In other news it looks like there is a [censored] ton of bugs so maybe we're lucky ones.

Update guys, it's in my library and I can now pre-load. I waited a total of 4 1/2 hours after I purchased. Good luck to everyone is still waiting

@yatamann1454 They've stated it can take up to 24 hours to appear in our library. So it's the waiting game now. If it's still not in my library by the time Epic Store unlocks tomorrow then I'll just refund and buy through Epic Games

@bigbalkanwolf Yeah I've been waiting just about 4 hours, still nothing. They've been working on my ticket for about 3 of those hours

@robx3jus Yeah they been "working on my ticket" for almost 3 hours now.

@czeslawa12 So the support website crashed. Looks like things are getting better

@lumnottin Dude I literally did the same thing. Now I'm in this mess lol

@tar-naugrim Yeah this is correct. Epic store unlock time is 24 hours from now

@kmarkopl Front page of this forum. It's a pinned and locked thread

@lumnottin Everything that lets you purchase the game works perfectly, but anything that has to do with actually playing or getting a refund is bugged. Pretty funny

Ubisoft just posted an official response. Could be up to 24 hours before it appears in your library. I'll never buy a thing from these guys again