Every time I enter the tattoo shop in Ravensthorpe there is no option to talk to the tattoo artist. She used to sit in her chair but now she's outside the shop, standing in the middle of the road doing nothing and I'm still not able to talk to her. The point is there is no other way to customize my character so it's a serious problem.

During the wise friends quest where you have to carry valkas luggage to her new home, randvi never shows up causing the game to crash and i cant proceed with the story

@ubi-swaggins By ticket i suppose you mean that i have sent an email to the ubisoft support team and have created a case

The night before assasins creed valhalla was officially published i tried to pre-order the game. I filled in the payment form with my bank account details and procceeded with the mayment and then a payment failed message appeared. I tried again and the same message appeared on my screen. Therefore, i decided to check my bank account and to my surprise there was a two time charge on ubisoft paris dictating that i had bought the game twice even though i was told TWICE that the payment was unsuccesful and i didnt get the product either. Not knowing what to do i contacted the ubisoft support trying to get a refund for one of the two purchases and activate the other one and despite that being 2 days ago i havent gotten a repsonse and my refund period is being wasted. Im sure im gonna end up being told that i cant get a refund becasue the 2 week period has expired and i wont get the product either. Im just being ignored at this point. I have sent emails contacted through facebook and now here. Please if you have similar problems and have dealt with them give me an answer.