Hi everyone! Sorry to hear you're still experiencing this issue in the game!

@AxeonTheFirst - I have merged your post with this thread, so that we can track this problem easier for all players, hope you don't mind!

I have forwarded the new reports to our team for further investigation - we'll update this megathread as soon as we have more info, thanks!

Hi @dedsec_0199 !

Sorry to hear about your issues with getting the last FND cache on the map! Thank you for all the images provided. It indeed looks like the chest obtainable during the story mission in the hotel! I was lucky enough to get it during the mission myself, but as a fellow completionist I would hate to see the it on my minimap without an option to collect it as well!

I have passed the feedback on this to our game team to investigate this further! Thanks for pointing this out!

If you have any further questions, or require further assistance, let us know!

Hey @hefeydd_! Absolutely nothing to worry about, all questions are valid here! Glad to hear you've managed to find the answer I'm sorry to hear about you mother too - take all the time you need to slow down a little and find peace!

Thanks gamecrusher447 and desrocchi for helping out!

Hey @thevigilant-one - thanks for the message! Good shout - it's worth to remember that in Assassin's Creed series desynchronisation is also an intended feature that represents a discrepancy between the genetic memories and actions for the player. For example, dying or killing innocent characters might cause you to desynchronise from the memory, as it's not something that actually happened to your character during their adventure

@urbanfox14 - feel free to let us know, if you've managed to get past this!

AS always, If you have any further questions, or require further assistance, let us know!

No worries! I won't be able to provide a full-on detailed description of the mechanics behind it, but the meteors that you've seen in the game are a random chance occurrence. If you've already seen it once while playing, it is less likely to occur again, but there are no specific actions to trigger this event

Hello @HddnDrgn0321,

Thanks for reaching out!

As @bielik01 mentioned, mastery points are different from skill points, so you don't have to rush here!

If you have any further questions, or require further assistance, let us know!

Hi everyone!

I'm sorry to hear that you're experiencing issues with game freezing after arriving on Isle of Skye!

@Moon-Hawk @BlackShark10121 @Drummino89 @dacruise Thanks for confirming you've managed to resolve the issue and for the steps provided!

@Sneksu @striderspride Have you managed to solve this problem as well? If not - could you please provide us with a link to a short video showcasing it, so that we can further investigate what might be causing it? Thanks!

If you have any further questions, or require further assistance, let us know!

Hi @aop_13 !

Sorry to hear that you've also experienced this issue. This particular bug should be already patched in the game: have you made sure your game is fully updated?

Thank you for raising this and providing the steps to resolve this problem! Feel free to inform us if you happen to encounter any more issues in your game!

If you have any additional questions, please let us know.

Hello vikings!

Sorry to hear that your purchased item is not available after purchase! Please make sure to try the steps provided by @TheNorfolkian - thanks for helping out!

If you're still experiencing this error, I would also recommend resetting your Ubisoft account password. You can do it following the guide here.

Hi vikings!

Sorry to hear you're also struggling to find the last piece of loot @clarke83ash ! And thanks for help @azullFR and @bielik01 !

Have you managed to find the missing piece after completing all the River Raid quests and defeating the champions? As it was mentioned previously, some of the loot was added to old raids in updates to the game, so it's worth to go back there after finishing the new ones!

If you are still struggling to find them or have any additional questions, please let us know.

Hi everyone! Sorry to hear you're still experiencing this issue in the game!

@AxeonTheFirst - I have merged your post with this thread, so that we can track this problem easier for all players, hope you don't mind!

I have forwarded the new reports to our team for further investigation - we'll update this megathread as soon as we have more info, thanks!

Thanks for the tips @ede-wolf and @Ryusennin !

It is true that sometimes it's not easy to tell whether a building requires further updates, so it's best to check if the option to upgrade them is still visible.

Please also remember that missing Supplies can be found in small chests around the map, even if all monasteries have been already raided

Hi @sirbunnyrabbit!

Sorry to hear that this happened to you. Could you please take a screenshot showing your boosters and post it here on forums so that we can have a closer look? Thanks!

Hi @vadvergasov!

Sorry to hear you're experiencing issues with accessing the website. What browser are you currently using? Have you also tried using different browsers and incognito mode?

Hi everyone! Sorry to hear you are experiencing this issue with disconnects due to inactivity. This looks like a Ubisoft Connect related issue, especially since it's also happening with some other games!

Could you please make sure to reinstall Ubisoft Connect and clear it's cache to reset any incorrect settings: https://www.ubisoft.com/help/article/000063173

After that please ensure that both Ubisoft Connect and the exe file of the game you want to play, have admin rights enabled by default: https://www.ubisoft.com/help/article/000060505

Many thanks and if you have any additional questions, please let us know.

Hi @jazz_w and welcome to the forums!

We haven't noticed any problems with our SEA servers happening currently. What platform are you playing on?

Hi @hjaer and welcome to the forums!

I'm sorry to hear to hear you are experiencing this problem. We are currently investigating this - as soon as we will have an update, we'll post it in our Megathread  about this issue, so keep an eye on it!

Hi guys! Sorry to hear you're still experiencing this issue. Our team is still investigating this, as soon as we know we'll provide updates here on the forums through our Megathread - please post any new instances of this happenening there, it will help us to track this problem and forward the information accordingly, thanks!

Hi @ttvloneghost58 !

Thanks for confirming you've completed the troubleshooting. Sorry to hear that you're still experiencing this. In order to take a closer look we will have to ask you for you system files. To do so, I've opened a case for you on our Support Site (you should receive an email soon).

Please make sure to create DxDiag and MSInfo reports (guide: https://www.ubisoft.com/help/article/000061449) and provide them in your reply there, thanks!

Hi everyone! All players should have rececived compensation caches by now. If you are still missing them, please contact our support directly, so that we can look into it. Once again, apologies for the inconvenience caused and thanks!

You can find more information in our Twitter: https://goto.ubisoft.org/jd02e